This was by far the worst service and meal I have had since residing in Austin. Where should I start? First it takes 10 minutes to get just our waters, I asked for a straw and my friend ordered a coke. he forgets completely and finally checked up on us after 15 minutes where we had to ask him for the same thing again. He kept leaving before we even finished talking, having to wait again and again for him to come to our table. Our waters were empty, no one came to refill them, the drinks we ordered were watery because he decided to bring out our salads and drinks, but took orders from another table while flies flew around our salad and our drinks got watered down. And here's what topped it off. I looked at my watch and realized it had been over an our since we put our orders in and still our food didnt come out. When he passed out our bread plates, half of them had yellow crust/residue on it and we had to get new plates. I finally had enough and complained to the manager explaining we had waited over an hour for our food, instead of being apologetic he rudely snaps at me and says our food is on the counter and walked away. We finally get our food, yes the food we waited over an hour for, to find that one order was completely wrong and all of the food was cold. The sauce was watery the shrimp tasted like it was spoiled, it was absolutely repulsive. Everything was dirty, i tried to sprinkle salt on my pasta since it was so bland only to find that the salt was completely stuck inside the bottle.
Cons: service, food, ambience,