I recently made ""the switch"" to Toni&Guy. I felt like a big change, so I picked up the phone and made an appointment. I was lucky enough to have Lisa as my stylist...wow! She is one of the nicest people I've ever met, and she gave me the best cut I've had in a really long time! She is one of those people who is genuinely interested in what you are saying, without bringing the conversation back to themselves. I will forever belong to the ""Lisa fan club!"" Part of my big change was getting my hair colored...from blonde to a dark brunette! Eeeeek! I was scared to death, but really excited. Kelly was referred by a close friend, and what a delight she is! She did a fantastic job on my color, and like Lisa, was genuine and really listened to my thoughts and suggestions. This salon is very professional, and I wouldn't hesitate recommending it to others!