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Toni&Guy - 17 Reviews - 2100 Pleasant Hill Rd Ste 418, Duluth, GA - Beauty Salons Reviews - Phone (678) 475-9575

Toni&Guy

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2100 Pleasant Hill Rd Ste 418
Duluth, GA 30096
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(678) 475-9575
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Beauty Salons

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Personal Care

Reviews

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Best

My friend recomended me to go see her stylist Robin at Toni&guy in Gwinnett Place Mall. I have to say I was reluctant to go. I'm usually not a fan of salons that are located in ma...

Worst

Horrific. Terrible. Dishonest. Really bad business practices. Here's the story...I went about a week ago to have a partial highlight. My hair was a golden blond and I wanted t...

Decietful and Unprofessional 12/10/2011

Horrific. Terrible. Dishonest. Really bad business practices. Here's the story...I went about a week ago to have a partial highlight. My hair was a golden blond and I wanted to go to more of an ash blonde. The stylist left the bleach on my hair WAY too long because she was working on two other clients besides me and it destroyed my hair. All of my ends that were bleached are broken off and I even have a few one inch sections of my hair that are burnt off about 1/2 inch from my scalp. She also did not weave in my highlights which left me with dark stripes going vertically down the side of my head and across the crown. The part that bothered me the most is that they tried to cover the damage to my hair with deep conditioners and products. According to an out-of-state friend who has been doing hair 10 years, they used every trick in the book(deep conditioner, volumizing spray and serum) to get me out of there(and get my money) without me being able to tell half my hair was gone. I did not notice the stripes or just how much damage there was until a friend pointed out the stripes on the back of my head and upon further investigation I realized just how bad it was. I'd say a 1/3 of my hair is gone from being burnt/broken off. I went back today and they fixed the stripes but refused to refund my money. The salon manager said she could talk to her regional manager to see if she could get me some free deep conditioning treatments but that my money wasn't going to be refunded. So, basically what they did was ruin my hair and then covered it up to get my money. Now I'm stuck with this mess, I'm out $77 dollars and it will probably take a year for my hair to completely grow out. Deceitful, unprofessional and I would strongly urge you to consider going elsewhere. more

Best hair cut I've ever had! 2/2/2010

My friend recomended me to go see her stylist Robin at Toni&guy in Gwinnett Place Mall. I have to say I was reluctant to go. I'm usually not a fan of salons that are located in malls. But I also can't seem to find a stylist that can give a good hair cut. I must say I was impressed! Robin gave me an amazing haircut! I have also never received so many complements on my hair before. It must have looked pretty bad before. Thanks Robin! more

Found the best! 8/20/2009

I have been looking for a stylist for 2 years! Since Whitney cut my hair I have had nothing but compliments on my haircut. She is the best! Gave me a rocking style for an almost 60 year old Grandma! Thanks Whitney! Pros: Excellent stylists more

Genius 5/11/2009

i had came from a salon just down the streeet and they couldn't really give me the edgey style that i wanted but the moment i was telling the stylist at toni & Guy whitney what i wanted she nailed it , I finally found a stylist Pros: talent more

This salon rocks! 5/9/2009

I just tried out Toni & Guy salon today and I'm impressed! I had made the mistake of coloring my own hair. It was a nightmare! But they were able to not only fix it, but make it beautiful! I will never try to color my own hair again. Go see Adelina she's a genius! Pros: love the details more

I LOVE THIS PLACE! 5/7/2009

I have been a Toni & Guy client for a year now and my hair has never looked better! I actually had a woman the other day chase me down to ask me where i get my hair done at! That has never happened to me before! I strongly recomend going to see them. The salon is very edgie but don't be afarid of that. They go through alot of training! My hair is classic highlights and a long layered cut (nothing funky). The way they cut my layers is amazing it styles so easy now! I am a believer of Toni& Guy! Pros: Awesome shampoo more

Amazing 4/20/2009

I've been seeing Robin for years now and she is always great! She never rushes with my hair and has great attention to detail! Pros: Creative and professional more

bad haircut 2/11/2009

I had the worst haircut i have had in a while and the worst experience through half the haircut he was running back forth taking phone calls and didn't really care what i wanted with my haoir and i paid to much for the little tijme barker was cutting a dreadful haircut more

hair 2/11/2009

one of the best haircuts i got the stylist really listened to me when i told her what i wanted, go see whitney at gwinnett place more

Bad Haircut 1/27/2009

Omg this is one of the worst haircuts I ever had. I am actually having an anxiety attack because of this freaking haircut. Whitney really chopped my hair up. Do not go. more

Best Cuts and Color I've ever gotten 12/10/2008

I started going to Toni & Guys earlier this year. I've never had a bad experience, at first I was a little nervous about going to a salon that was a little more cutting edge than I was used to, after several cuts and several rounds of color they have taught me how to manage my wildly curly and frizzy hair by changing how I wash and style at home. How to choose products that work well with my hair type, even though I'm a fan of their Curls Rock line they recommended other products. My most recent visit was the best I've had, I decided to go a little more extreme with my color and Stephanie took over. I gave her a suggestion of colors I liked and let her go at it. If you want great color see Stephanie!!!! This is a busy salon, the support staff are swamped but courteous and it can be a little noisy but it's worth it, and prices are on industry average for their PROFESSIONAL services. Pros: Great color, Great Consultations, Great Cuts Cons: It's a little noisy more

DON'T GO HERE!!! 12/1/2008

This salon does not care about their customers or service. I went in with multi low & high lights I had spent a fortune on; only wanted roots touched up and SHE ""bleached"" all of my hair which then fell out in bunches. I cried and cried and had to spend another fortune getting fixed. DO NOT GO HERE....VERY BAD CUSTOMER SERVICE AND NOT PROFESSIONAL. more

Devy: one of the best hairdressers i've ever met. and i'm a hairdresser 8/28/2007

I've been going to Devy at Toni and Guy for the past six years. Since i was 14. I""m now 20 and a hairdresser of my own right. I've seen a lot of hairdressers while in school and at my current salon, and I truly feel like Devy is one of the best haircutters there is. Devy also has done my mom's hair, until i started doing her hair. Devy is basically my hairdresser idol. She's amazing at avant garde and very beautiful, more classic work. The only downfall is that Devy doesn't do color. And, in my opinion, the color that comes out of Toni and Guy is, for the most part, a joke. It's very plastic looking and all of the tones are off. I've also had friends that have had issues with returns. If you buy product, don't try to return it and expect anything more than a store credit. After two months, that $70 check still hasn't come for her. Don't let that reflect on Devy though. Her customer service is amazing, her general aesthetic ranges from beautiful and classy to deconstructed and edgy. Pros: Devy is amazing. I""d trust her with any hair type and any haircut Cons: not the smartest staff and not the best customer service and plastic off-tonal haircolor more

Very Creative! Amazing cuts for affordable prices! 6/14/2007

Everytime I get a cut from Toni and Guy, I get rave reviews for weeks on end. The stylists are up-to-date on the trendiest cuts; I believe they are trained and retrained almost every season to help them stay on the cutting edge. I love how the stylists here don't refer to themselves as ""hair stylists"". Instead they prefer to be called artists. And that is what you will get- a work of art- that is if you let the stylist do her job. I don't see why gals come here to do a little trim. This is the kind of place I go to when I want something funky and playful. Pros: Creativity, Knowledge of Stylists Cons: Can get pricey if you are getting more than a cut. more

great staff 3/26/2007

I started going to Toni & Guy in Gwinnett Place mall after my salon closed and moved farther away from my house. I adore this salon, and the people who work there. I always get tons of compliments on my hair, and have to carry their business cards to hand out! The colorists are all great and have new and different ideas. I often go in and tell then to do whatever they want- and I am always happy. The haircuts have changed my hair - it is so much easier to fix. I also love their products. They have made my fine hair easier to manage, and allowed me to grow it long, wear it curly, and basically changed the way I think about hair maintenence and styling. Some stylists will even come in on their days off to color or cut my hair because I am now a ""regular"". I also have the freedom to see whichever colorist or stylist I desire, as the others don't get jealous or have hard feelings. I love this salon, and hope to be going there for a long time. Pros: great colorists and stylists, service Cons: loud music more

Bad Colorists 9/29/2006

I have highlights and went to the salon to have my roots done, but the person let me BLOND. She colored my entire hair. I was very especific that I only wanted to color my roots. Also, she was late for our appointment, and charged me the double she said it would be. Well, first and last time in that place. Pros: no pros Cons: unexperienced staff, really bad colorists more

Bad haircut: you don't always get what you pay for 8/18/2006

I got a horrible haircut from Toni&Guy at Gwinnett Place Mall in Atlanta. I should have known better when I walked in, since all the stylists looked like punk rock rejects... but the place was recommended by a close friend so I continued. I spent a long time talking about my hair and even brought a picture of what I wanted (long, wavy, and layered). Well, the stylist attacked my hair and basically gave me a mullet. All that was left of my beautiful long hair was a few stringy pieces sticking out from the very bottom. She obviously didn't know what she was doing, which was surprising since she was a ""Director 2"", supposedly Toni&Guy's most experienced (and expensive) type of stylist. I'd hate to see what the less experienced stylists would have done. Before, my hair was long, one length, and full of volume. The stylist assured me that layers would only add to the volume by removing some of the weight that was dragging my hair down. She removed weight alright. Half my hair. Now my hair is so thin you can see my neck through it. Pros: None. Cons: Inept hair stylists, high prices. Constant pressure to buy products. more
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Editorial

  • London-based international salon offers full range of hair care and fashion-conscious styling. Product lines include Bedhead and Catwalk.

  • 7/22/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon. - Sat. 10am - 9pm;Sun. 12am - 7pm
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