Based on other reviews, our experience with Todd’s Easy Moves is not unique. The movers were young and inexperienced and arrived late. They refused to adjust our bill for this. They charged a fee which was not disclosed during the appointment booking or the walk through. They refused to load a box of shampoo and conditioner saying it was against policy for liquids to be on the truck. They wanted full payment before the truck was unloaded and estimated forward the ending time of the move. When we tried to call the office to ask about how the ending time of a move is estimated, the movers tried to drive off with all our belongings. They also refused to remove their packing materials from our house. The positives are their packing supplies are reasonably priced and the items left on the truck were dropped off on our porch the following day. If you must use this company, be sure to get a written estimate BEFORE the work begins, purchase higher protection insurance, and pay with a credit card in case of a billing dispute.