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Today's Vision Willowbrook - 7 Reviews - 6970 FM 1960 Rd W A, Houston, TX - Doctors & Other Healthcare Professionals Reviews - Phone (281) 469-2020

Today's Vision Willowbrook

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6970 FM 1960 Rd W A
Houston, TX 77069
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(281) 469-2020
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Today's Vision Willowbrook - Houston, TX
Today's Vision Willowbrook - Houston, TX
Today's Vision Willowbrook - Houston, TX
Today's Vision Willowbrook - Houston, TX

Reviews

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Best

The worst experience I have ever had! The staff is terrible! They hate their job, I don't know what is going on in that office but those people are Mean! And the office manager is...

Worst

I have never had a worse experience with a vision center. When something goes wrong with your order, watch out. The manager (Michelle) is the most rude individual, unwilling to...

Editorial review from Citysearch 6/27/2013

Helpful and professional! I had a problem with my glasses and Jazmyn helped me resolve my issues. She was knowledgeable and took her time to explain all of my options stating that Today's Vision wanted me to be happy with the final product. more

Rude! Rude! Rude! 1/18/2012

The worst experience I have ever had! The staff is terrible! They hate their job, I don't know what is going on in that office but those people are Mean! And the office manager is the worst. They act like you're bothering them coming in there and giving them business. They do not acknowldge you there a very defensive and rude. I went there and had to wait 2 1/2 more

DO NOT PATRONIZE TODAY'S VISION! 1/9/2012

I have never had a worse experience with a vision center. When something goes wrong with your order, watch out. The manager (Michelle) is the most rude individual, unwilling to help good paying customers. Buyer beware at this business. more

AVOID!!! 12/26/2011

Unless you want to spend your entire day here do not go. Every time we go we have to wait hours! Last year I was around 15 minutes late which I called and even warned them and I ended up waiting for my appointment for more than 4 hours! I wanted to leave desperately but I was home from school and didn't have another doctor or time to see a different one. I swore that was my last visit there. This year my brother thought he would bear it. They arrived early for his appointment and after over two hours are still there waiting! I just don't understand how the wait time can be so incredibly long every single visit. The actual appointment only takes around 20 minutes. It's unacceptable. Not to mention Everyone at the front desk is incredibly unhelpful and rude. The doctors are lovely, but everyone else there is awful. I will never go back and advise everyone to do the same. I more

Worst Customer Service Possible 10/17/2011

The Todays Vision next to the Willowbrook Mall has been the worst at customer service for years. They do not acknowledge you when you walk up to the counter. They act like you are inconveniencing them with their rude tone and body language. The wait time is unacceptable. Even if you have an appointment you wait forever. They are way overpriced. My last two pairs of glasses were about $300 over my insurance Co-Pay more

NEVER, EVER deal with these people. RUDE!!! 12/4/2010

I have NEVER been treated this bad...anywhere! The attitude from the front office staff is absolutely the most rude, aggressive, arrogant, threatening I have ever experienced! I will NEVER go back. RIPOFF!!! more

They take the ""service"" out of ""customer service""! 6/21/2010

The employees at Today's Vision are rude and aggressive. My insurance pays for the entire eye exam but TV charged me an extra $98 for a ""contact exam fee"". I told them that I have been wearing contacts for over twenty years and have never been double charged for an exam. The guy helping me turned red in the face and started talking, very loudly, over me saying they weren't double charging me and it was a standard fee. I told him no one else around charged that much for an exam and he just kept yelling over me. I was so embarrassed I just paid the extra. When I tried to get a refund on it (after they wouldn't release my prescription to me so I could buy contacts elsewhere), the manager hollered across the room at me that I could have a refund when I brought the TRIAL PAIR back. I gave up and just contacted my insurance company who won't do anything about it anyway. I wish I could file charges but I don't have that kind of time or money. I will just warn everyone NOT to go to Today's Vision at Cutten Rd and FM 1960. Pros: nice doctor Cons: Rude staff, mystery charges, did I mention the rude staff? more

today's vision on 1960 W never go again! 12/16/2009

Eye exam plus contact fitting cost is $375!!! I called for appointment with the name of my vision insurance. I have good insurance. They cover 100 % of exam and for contact lens fit @ materials I pay only amount which is over $100. Pros: expensive, appointments are taking too long more
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Taking Care of Patients Since 1984

Owner Message

  • Welcome to Today's Vision Willowbrook where your vision and eye health are our primary concern. Today's Vision Willowbrook, located in the Champions area, has long been recognized as a leader in patient care.


    We offer a full range of options to meet your eyecare needs. From advanced custom LASIK laser vision correction co-management to glasses, contact lens fittings and routine eye exams, we can provide the treatment that is right for you. We stock a large selection of contact lenses as well as one of the largest selections of frames in Houston, including Fendi, Flexon, Dior, Coach, Guess, Prada, Kate Spade, Bebe, Gucci, Oakley, Rayban, and Maui Jim, that are sure to suit your eyewear needs.

    Communities Served: Champions, Greenwood Forest, Cypress, Tomball

    Special Patient Focus: Eye Exams, contact lenses, LASIK, Dry eyes, Glaucoma, Red Eyes, Cataracts, Eye infections

Additional information

  • Hours:

    Mon-Thu 9am-6pm, Fri 9am-5pm, Sat 9am-3pm
  • Payments:

    Master Card, Visa, American Express, Discover
  • Neighborhoods:

    Champions Park
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