The employees at Today's Vision are rude and aggressive. My insurance pays for the entire eye exam but TV charged me an extra $98 for a ""contact exam fee"". I told them that I have been wearing contacts for over twenty years and have never been double charged for an exam. The guy helping me turned red in the face and started talking, very loudly, over me saying they weren't double charging me and it was a standard fee. I told him no one else around charged that much for an exam and he just kept yelling over me. I was so embarrassed I just paid the extra.
When I tried to get a refund on it (after they wouldn't release my prescription to me so I could buy contacts elsewhere), the manager hollered across the room at me that I could have a refund when I brought the TRIAL PAIR back. I gave up and just contacted my insurance company who won't do anything about it anyway.
I wish I could file charges but I don't have that kind of time or money.
I will just warn everyone NOT to go to Today's Vision at Cutten Rd and FM 1960.
Pros: nice doctor
Cons: Rude staff, mystery charges, did I mention the rude staff?