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Tma Travel & Tours - 4 Reviews - 13234 Michigan Ave, Dearborn, MI - Travel Agents Reviews - Phone (313) 584-3260

Tma Travel & Tours

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13234 Michigan Ave
Dearborn, MI 48126
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(313) 584-3260
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Tma Travel & Tours - Dearborn, MI
Tma Travel & Tours - Dearborn, MI
Tma Travel & Tours - Dearborn, MI
Tma Travel & Tours - Dearborn, MI
Tma Travel & Tours - Dearborn, MI

Reviews

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( 3 )

Best

Hala, being the single owner of this Travel Agency, may run one of the most reliable places i have dealt with. She has always assisted me with as much as she possibly could even t...

Worst

Their poor customer service is so frustrating and yet typical of all these travel agents in the Dearborn area. It seems that if you want to buy a ticket to go to Lebanon then you...

Editorial review from Citysearch 8/28/2012

This Travel Agency is excellent. Even though it is operated by one person Hala, who is the owner, she does an outstanding job of getting back to me and she never fails to give me the lowest ticket prices. I will always go to Hala when I need a ticket no doubt. I definitely believe you should deal with Hala she is a friendly and wonderful travel agent. more

Outstanding 6/7/2011

Hala, being the single owner of this Travel Agency, may run one of the most reliable places i have dealt with. She has always assisted me with as much as she possibly could even though she runs her business alone. She gives me the cheapest prices at the dates i prefer. She always calls right back, gives me a range of prices and is reliable.I highly suggest going to TMA travel. The location is also convenient. more

Dearborn travel agencies 2/23/2011

Their poor customer service is so frustrating and yet typical of all these travel agents in the Dearborn area. It seems that if you want to buy a ticket to go to Lebanon then you have to go through these losers, and I don't just mean TMA but rather all of them. Every single one of them gives the same lame service; no call backs, rude, obnoxious and short fused. While I can't blame the travel agency because the flight was cancelled but I can blame her for being crapy. I have not done business with all of them, but I have spoken with almost every single one of them from Michigan ave to Warren and everywhere in between, you have to like drag information out of them and the best one is that if you want to pay by credit card they charge you extra, its the cost of doing business people.\r And trust me hat loser that ran TMA before Hala was not that much better. I honestly don't know how these people stay in business. There has got to be another way to travel to Lebanon than to have to go through these morons. more

Not a good place to do bussines with. 2/5/2011

Few years and TMA in business, yet, still operating by one person ""the owner (Halla), she don't return a phone calls, I called 3 times, left messages, no return calls, finally I went there and her excuse "" I am sorry I m busy"" so I did my reservation, and to pay by credit card, they make you fill a paper with your name credit card number ..etc, she don't have credit card machine and she take it somewhere to rune the cards !!!! then she tells me to come and pick up the tickets next day !!!! again, she don't have a ticket printer so she send the order some where to get it done, and I came back next day, my wife's ticket was there but my daughter's wasn't !!! she asked me to come next day.......it is wast of time, and she is cheap and not capable of this business. DO NOT GO THERE, more

Terrible customer service, no professionalism, any problems with tickets you're on your own 3/27/2008

I booked tickets with this agency and dealt with a ""Hala"" who is the owner. While I arrived at the airport to board my flight, I was told that the flight was cancelled. I immediately called her to ask why I was not told and to see if she can assist to change the flight. As frustrated as I was being stranded in the airport, Hala offered no assistance and hung up the phone saying that ""it is 6:30 and I have to go home. It is obvious that this agency understands nothing about professionalism, customer service, or compassion..\r I urge you to seek other agencies to avoid this terrible experience... Pros: LOCATION Cons: CUSTOMER SERVICE, PROFESSIONALISM more
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Additional information

  • Hours:

    Mon - Fri, 9am - 5pm
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