We found a live bug on my son's teriyaki stick. The teriyaki stick was first on my plate until I gave it to my son. Just thinking of it makes me sick. I bit a bone in their chicken meatball before discovering the bug. This was enough reason to complain and be upset about but I decided to let it go. After we found the bug, that was it. I complained to the waitress, she saw it and she told the host. When we received our check, we were charged FULL price! Are you kidding me? I told the host that I will NOT pay full price for our plates. This rude, insensitive, snob of a host had the nerve to question me more than once and refused to believe me. She still wanted to charge me full price. She's lucky that I would EVEN pay at all! After the bug, we lost our appetite and only took a few bites. We were trying hard to enjoy the food but we couldn't because on top of losing our appetite, the food was horrible. We didn't even eat half a plate. She finally gave in and charged us half the ticket which I still feel like I shouldn't have paid at all. We had 2 incidents, the food is gross and to top it off, poor and rude service. The food was COLD and looked DIRTY. Some of their stir-fry dishes tasted like leftovers from the fridge and their porkchops tasted spoiled. I suggest going to King Buffet. The food is always hot. They always have someone checking the food and cleaning the areas. You won't get any better service at King Buffet, after all, it is a Chinese business but at least you won't find any bugs, bones or roaches in the food.