Spectrum over charges and stated it would reduce bill as required by contract. They still have not done so after 6 months. So today I am canceling. Also, their Internet TV does not work...or is extremely slow to load 3-5 minutes just to give you a list of channels and cuts out all the time. (we use the APP) the box will work fine just to be fair in this review. Also, they heavily recycle telephone numbers so when you get one you get loads of calls for the same person who no longer has that number from family, friends and debt collectors.