I was just told by the service department ( I use the term ""service"" loosely) that I will have to wait 2 weeks to have my services transferred to my new home... unreal!!! The reason I was given is that college is starting so they have alot of new orders to fill... well what about me?? I have been paying thru the nose for their services forever and I have to wait (with no phone, internet or cable tv) so these snot-nosed little school children can have their new services connected..... Shouldn't they be studying?? The good news is that Verizon can be here in 2 days and I'll be all set.. and for less!!! Bye Bye Time Warner. I see you haven't made much progress since the AOL scandle.
Pros: Fast Internet
Cons: Slow installation and transfer of services. Customer service is terrible.