This place is HORRIBLE. My fiance and I moved into an efficiency in the beginning of June 2009, and have had problems from the first day. It took them 3 days to get us our keys after putting down the deposit. When we finally got in, there was a washer and dryer sitting in our kitchen blocking the entry. It took them a week to remove them, and then they just left them on our front porch for 2 weeks! About a week after living here, we asked maintenance to turn up the water heater because our shower was freezing, and also to fix the dishwasher that falls out of the counter because it isn't even screwed in. They lied about fixing both, and my fiance had to turn the heat up himself. The dishwasher still hangs out of the counter. \r
Since then, we have had an electricity bill of $150 a month, well over double what CPS has told us it should be. CPS told us personally that it should be anywhere from $40-60 for an efficiency. When we informed the manager about the issue, she was defensive and ignored us. We had an electrician look at the AC and he said the compressor is about to go out completely, and he's surprised it works at all. We tried to have them replace the compressor, and instead, their maintenance charged it with freon and stood around watering the grass and talking on the phone instead of actually LOOKING at the AC. He didn't take the plating off to look inside it or anything. We could see him from our bedroom window the entire time. It took him about 5 minutes total to pretend to fix it and leave. About a week later, we've had to get a window unit that works better than the complex's unit. \r
Earlier today, an electrician FROM City Public Service came to look at the meter and the AC and told us that he PERSONALLY had lived here and had such bad problems with them that he had to leave the complex. He told us that this complex is, pardon my wording, a piece of shit. When we tried to discuss the AC issue yet a third time with the manager, ""Ginger"", she was defensive, blatantly rude and disrespectful, and instead of being concerned she acted like she had no idea what we were talking about, and that there WAS no issue to be dealt with. Never have we dealt with anyone so rude or unprofessional. Instead of being concerned, she tried to play the blame game and act as though somehow it was our fault and that we hadn't mentioned anything to her previously. The management is rude, uncooperative, and unresponsive. They hard to get in touch with, never in the office, and don't respond to messages left with their answering service. They then turn it on you and make it seem like your own fault for not contacting them sooner!!!!\r
We have faxed numerous reports to her office as well as Implicity Management Co., which is in charge of this complex. If the issues are not going to be dealt with, we will be ending our lease due to the management's blatant disregard for the contract, and hitting the management company with a lawsuit. \r
I STRONGLY advise no one to put themselves in this situation. DO NOT TRUST THIS COMPLEX, they WILL screw you over, and won't help you with anything. Always review apartments before moving in. Don't let them ruin your credit or your life.
Pros: quiet as long as they can get money out of you
Cons: management is uncooperative, rude, high energy bill