After 10 years of using Allstate insurance I've just converted my auto insurance to State Farm through your agency. My reasons for changing were price and agent service. I'm writing this to you not because of your price (which was substantially lower) but because of the service your agency has provided. Specifically, Monica has been absolutely delightful to work with. She has quoted me auto, home and an umbrella policy (I'm still considering the home and umbrella) often in several different ways to get just the right coverage for my situation. Further, she has been extraordinarily helpful in helping me understand the different aspects of the policy and what is prudent for my situation. Working with her -- compared with my ex agent -- was reason enough to switch.