My renter had a complaint of a smell of gas. Having just had season service done the day before, this concerned me, so I called Tim Ferguson. Justin Murphy was quick to call and to come by. He arrived in less than an hour. Justin was very personable, listened to the issues and concerns, and was very diligent in seeking any leaks. I really appreciated that he took the time to explain what he was doing and why. I am consistently impressed with the quality of the service technicians, in this case Justin Murphy, and their commitment to customer satisfaction.