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Thu Fashion - 8 Reviews - 1807 NE 42nd Ave, Portland, OR - Tailors Reviews - Phone (503) 282-5105

Thu Fashion

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1807 NE 42nd Ave
Portland, OR 97213
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(503) 282-5105
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Main categories:

Apparel , Tailors

Reviews

( 4 )
( 1 )
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( 0 )
( 2 )

Best

I went to get a dress altered and I have to admit it was a bit pricey but it was a designer dress and I didn't want to go to anyone who would mess it up because of the complicated...

Worst

If you enjoy being verbaly assaulted and abused this is the ""tailor"" for you. The woman is incapable of a civil conversation. I took a garment in to be altered, waited 2 weeks f...

If you enjoy being verbaly assaulted 4/3/2012

If you enjoy being verbaly assaulted and abused this is the ""tailor"" for you. The woman is incapable of a civil conversation. I took a garment in to be altered, waited 2 weeks for the service and when I called to see if it was finished she screamed at me over the phone that it wasn't done I should come and pick it up then she said that she would do it and have it ready the next day. When I picked it up the garment did not fit to my satisfaction and I asked her to redo it. Once again she became argumentative and abusive. This woman does not know the first thing about customer relations. She is a bully and a prima dona of the worst kind. She won't measure for alterations and she overcharges for her ""service."" She NEVER stops talking and will not allow the customer a word. All she cares about is getting paid, not about customer satisfaction. My garment is ruined and I am out her fee. AVOID THIS BUSINESS LIKE THE PLAGUE! more

Needs a better customer service 12/30/2010

I have been, or so I thought, a great customer: willing to wait a long time and willing to pay more for a great service. But, recently I have been greatly dissppointed. I took a dress to have a slip sewn in and wanted the slip to be longer than the original. It turned out that the slip was too long and it stuck out from the underneath the dress. I took it back to have it shortened another inch. To my surprise I got reprehended for being picky and not following the tailor's suggestions. I even was told to find another tailor! What's even more surprising I got a phone call on the same day to pick up the dress because it was ready (I was shocked because it usually takes a week or longer). So, I went there the next day. The owner packed the dress quickly and I could hardly see it. When I came home I found out that the slip was the same. She actually never done anything to it. No wonder why when I offered to pay for it, she refused it to accept it. I ended up taking the dress to Nordstrom to have it done. Well, so for me this speaks for itself. The owner talks about the integrity and honesty, but clearly this kind of business shows no integrity whatsover. Very disappointing. Katrina more

Wouldn't recommend Thu for tailoring 7/20/2008

i just had a really awful experience with Thu. I took her a really expensive silk dress that needed to be taken up a bit at the shoulders and I told her I needed it in one week. No problem. I called her in 6 days and she told me it was not done but to come in the mid morning. When I arrived at the appointed time, it was not done. She told me to come back in an hour. When I came back it was done but she had taken too much and the dress was fitting terribly - all bunched under my arms. She would have sent me home with it. I said it had to be fixed. She blamed me for pinning it wrong and concocted a discussion we had saying I had told her to take more against her advice!? I insisted that it be fixed. It was a big deal b/c now the arm holes needed to be recut and there was trim. Anyway, the next day it was done, and nicely. She also put a stitch in the neckline to keep it closed. I really needed that and it was a nice touch I didn't specifically ask for. But it wasn't quite in the right place and the dress was pulling badly. Again she argued with me and told me that she could not remove the stitch or the seam would show. Not true. She also tried to tell me the dress wasn't pulling. Finally she said - ""Pin it yourself!"" I did and she redid the stitch in a second and then chided me that she wasn't going to charge me for that work. Pros: close to my house Cons: messed up my dress and gave me lots of backtalk more

Excellent! 9/2/2007

I went to get a dress altered and I have to admit it was a bit pricey but it was a designer dress and I didn't want to go to anyone who would mess it up because of the complicated design. After finding Thu on CitySearch, I tried her out and couldn't have been happier. She has such a fun personality and she made me feel very comfortable. She delivered right on time, and did exactly what we talked about doing. Definitely worth the money. Pros: Customer service, quality of work Cons: A bit on the expensive side more

Most competent and creative tailor in Portland 1/19/2007

The Thu of Thu Fashion Is the best tailor I've ever encountered. She has a degree from Italy and skills beyond compare. If it weren't for her, I'd not be able to wear my clothes--and I love clothes. I'm very short so most items have to be shortened or taken in; sometimes the design and construction make that challenging (I've had other tailors say they couldn't do the work) but there's no challenge too great for her. She has incredible atttention to detail and a real commitment to excellence--no short cuts ever. In a few cases, she's had to essentially reconstruct the garment and it's always a perfect job. And as she fits me, I can look around her shop (conveniently located at 42nd and Sandy) and see the loveliest dresses, all of her own design and making--and admire whatever suit she's wearing; even if she bought the suit, she will have changed it some to suit her. She's got a great eye for knowing what looks good on her--and on me. I know if I sketch a design she'd be able to make it and perfectly. Thu is also a treat to deal with; always warm, always enthusiastic, and very responsive to my needs. I can't recommend her highly enough. If you've been looking for a tailor, your search should end here. Pros: Perfect work; convenient location, responsive to customer needs more

Tailor to your need 1/13/2007

I've been a loyal customer to Thu Fashion for the past 5 years and it is by far the best place to have my clothes tailored. I completely trust her with my goods and she does an amazing job everytime. You pay for what you get and I do not mind paying extra for the service. I brought in a pair of Rock & Republic jeans to get them hem and it came back like an original. I couldn't even tell that they've been tailored and that's craftsmenship at its best. I highly recommend this place to anyone appreciate quality work. Pros: Quality Work more

Great Tailor with a great personality 1/2/2007

I have been to Thu's several times to get clothing altered and been very happy with her work. She is a great funny lady that really knows what she is doing. Not the cheapest but we all know you get what you pay for. I have lost 30 lbs and Thu has performed miracles on some of my nice suits, jackets and shirts. I highly recommend her. Pros: great worksmanship and nice lady to talk to. Knows what she is doing. Cons: not many, not the cheapest around but thats because you are getting alot of quality work done more

Classy Creative Alterations 8/21/2002

Thu Fashion is absolutely amazing. Her shop alone blew me away, it looked very classy and yet the owner/tailor, Thu was very down to earth and a funny woman. I brought something old fashion and out of style, but couldn't bear the thought of throwing it away so I brought it to Thu Fashion, Thu was able to transform my old pants into a capri. It was marvelous work. The only do Pros: High Class Decoration, Professional, Funny Tailor Cons: expensive more
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Editorial

  • Since 1994, Thu Duong custom designs gowns, tailors suits and provides alterations to restyle garments.

  • 4/4/2006 Provided by Citysearch

Additional information

  • Payments:

    Discover, Master Card, Visa, American Express
  • Neighborhoods:

    Central northeast Neighbors Incorporated, Rose City Park
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