We've been Thrive members for many years now. We used to go to the Redmond, WA location but after moving have started going to the Monroe location. The Redmond location is definitely preferred for many reasons. The Monroe Thrive has a manager who we have complained to multiple times about various machines breaking down, TVs not working, ect. with no real care for a resolution. More times than not, no greetings are made at the door upon entry or exit. Half of the TVs on the new cardio machines are down and the older machines are almost always broken or hard to use. We've expressed our concerns many times with no results. Once a new gym opens in Monroe, we are cancelling. I wouldn't recommend the Monroe facility.