Dont ever rent from Thrifty. A nightmare especially the Philly Airport location on Holstein Ave. An employee was so reckless that he backup a car without looking and hit us and took off our back bumper. Management treated us like criminals when their employee backed into us. Even worse management treated us like dirt, and the could not be found for a half hour!! He went to eat dinner while his employees tried to find him to help out with the accident! Then I left a sweater in the backseat of the car, Waited on hold with Thrifty for an hour and was told to go online.