A Brian of Thoroughspect /THE SEALER/BUSTED! takes the quote “runs a tight ship” to new heights. The fact that he is extremely knowledgeable in this arena of rodent control is an understatement.We knew we were in competent hands from the moment Brian returned our phone call inquiry. At our initial “thorough” walk through, Brian, a kind, caring,individual with a sense of humor, not only expertly, using all the available new technologies, assessed rodent access to our home in a clear, concise manner, but in addition, and so very valuable to us,pointed out numerous spots throughout our indoor and outdoor space that were in need of attention potentially dangerous situations such as not having a clip closure on our power box and antiquated ceiling fire alarms, or bringing to our attention that a recent renovation of a bay window had not been fully completed – no insulation – and that this was contributing unnecessarily to a higher heating bill) having nothing to do to rodent access. We have found Brian to be the ultimate problem solver.The project was completed in a timely manner. In addition, Brian‘s communication was the best that we’ve ever encountered with a contractor. He kept us informed via phone, texts, photos with overlying text, arrows, etc. every step of the way, for his plan of action, as well asexactly what was completed each day in his work at our home.Each home situation, although certainly with similarities, has unique challenges. The bottom line is that when you are in need of help for rodent control, it is important to have faith in the company selected and to believe that the job will be done to your satisfaction. We are over-the-top satisfied with the service A Brian has provided to us and now look forward to a safer, cleaner, calmer, and more cost effective home life.