This company is the best heating and air group I've ever worked with. Our AC went out in the evening of mid June and our family of four suffered all night. Thompson Services sent a clean cut, knowledgeable tech out to our home at 7am the next morning and had the problem solved in 15 minutes. As far as price, I couldn't believe the affordibility. Other companies have charged twice the price for the same service. I highly recommend Thompson Services! BTW, I noticed some disheartening post that are 4-5 years old. Looks like Thompson has done some quality control and the business is much, much, better.