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Thomas West Salon - 17 Reviews - 222 Merchandise Mart Plaza, Ste 224, Chicago, IL - Beauty Salons Reviews - Phone (312) 670-2270

Thomas West Salon

222 Merchandise Mart Plaza, Ste 224
Chicago, IL 60654
(312) 670-2270
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Personal Care , Beauty Salons

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Thomas West Salon - Chicago, IL
Thomas West Salon - Chicago, IL



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I love Thomas West Salon! But even more, I love my stylist Lira! I followed her from her previous salon as well and agree that Thomas West is a major upgrade. I started going t...


I went here for the 31 days of beauty for $31 dollars. I decided to get my hair colored. Everyone seemed nice upon arriving, however, when I met with Kelli to do my hair, she NEVE...

See Lira!!! 9/6/2011

I love Thomas West Salon! But even more, I love my stylist Lira! I followed her from her previous salon as well and agree that Thomas West is a major upgrade. I started going to Lira probably 3 years ago because both my mom and dad had been going to her. I have always been very picky and particular about my haircuts and color, Lira always gives me the PERFECT cut and color and I could not be happier! Even when I'm not sure what cut I want and am looking for a change, I always leave her chair so happy and looking good of course! Besides just being great at cuts and color, she did my hair, my bridesmaids, my mother's and grandmother's hair for my wedding a few weeks ago. My updo was MAGNIFICENT and Lira was amazing with everyone of the special women in my bridal party! She was able to bring a fellow stylist Jerry to help who was wonderful as well! She always listens to your concerns and ideas for what you want at each visit. If you are looking for a stylist to take their time and have great hair when you leave, I would highly recommend Lira at Thomas West Salon. The salon itself is always clean and the other staff are very friendly too. more

See Francesca!! 5/26/2011

I've been going to Thomas West for five years and Francesca is absolutely *THE BEST* in the business. She is incredible with both cut and color; I have long layered [unruly and curly, that looks perfect after she works her magic] hair and was referred to her by a friend who always raved about her. She will help you with absolutely any vision and will cater the look or trend you are interested in so that it best suits your style and complexion. Appointments with her are a perfect marriage between what you want and what she can create for you. She worked with me over three years ago to create ombre highlights in my hair and I've kept them ever since! More notable than anything however, is how absolutely personable and lovely of a person Francesca is. I always look forward to meeting with her because she is so sweet and so much fun to be around. more

So much help!!! 10/26/2009

Two days ago my hairdresser canceled for my WEDDING which is in three weeks!! Thomas West was able to fit me in no problem!! So now I can focus on everything else wedding related! more

fabulous salon and Ellie is fantastic 5/14/2009

I am 50 years old and have never had a stylist that cuts or colors my hair better than Ellie. She is easy to talk with about what I want and what she thinks will look the best. I started going there because it was convenient to my office but I have kept going because of the excellent results and all the compliments I get about my hair. Thanks Ellie, you're the BEST! Pros: Very professional and great service more

Amazing Salon.... finally found my perfect match! 11/9/2008

I saw Keli for a color, low-lights and color. I have never been more impressed with a stylist in Chicago! After living here 10 years and seeing several different stylists with ho-hum results, I have finally met my match! Great customer service, very friendly and great ideas for how to make my hair look marvelous! The woman who whined about the color should understand that semi-permanent color is healthier for your hair! Stop complaining! more

Lying associates--don't WASTE your money like I did!!! 10/30/2008

I went here for the 31 days of beauty for $31 dollars. I decided to get my hair colored. Everyone seemed nice upon arriving, however, when I met with Kelli to do my hair, she NEVER mentioned that the color the salon was using is semi-permanent (washes out in 15 shampoos (3 weeks!!), and even LIED to me and said the color she was using on me was demi-permanent (lasts 6-8 weeks and what I usually use). She even tried walking away to mix the color without even showing me the swatch in the book, which I am sure was out of fear of me finding out the color was only semi-permanent. An associate of hers loved the color, so she asked Kelli what she used, and she said ""Color Touch"" by Wella. I went home and googled it, only to find out it's pretty much a wash out brand. I will never go there again, as I do not trust the girls that work there, nor the owner for not posting this in the ad. Watch out ladies!!! Pros: Nothing Cons: The girls are liars and are rude more

Love it! 10/10/2008

I love this salon and Natalie is the first stylist I have ever really enjoyed!! Highly recommended! more

Megan, stylist, is fantastic!! but beware of snotty receptionist 3/13/2008

About a month ago, I booked a Pretty City highlight&cut for the $59 special. Pretty City is a great way to get people to check out different salons and services. Pros: Megan - great stylist - she advices on color and cut Cons: Receptionist - snotty more

I love this salon 10/19/2007

I love this salon. I've been there twice now and have been more than pleased with my results. I am naturally blonde and wanted to go brunette. It turned out beautifully. My stylist, Danielle, seemed very experienced and completely knew what she was doing. The second time I went, I trusted her to do something she thought would look good. She added subtle blonde highlights and touched up the brown and it turned out amazing. I always get compliments on it. Besides the amazing cuts and colors I've seen, the inside decor is beautiful, modern, and classy. I will continue to go to this salon and this stylist. more

Avoid this Salon!!!!!! 10/9/2007

If you are looking for a colorist, run from this salon they have no idea what they are doing. more

The salon is great and Krista is even better! 8/13/2007

I am always so excited when I make my hair appointments!! Thomas West is a great place to socialize with your stylist, and when I sit in Krista's chair I'm comfy as can be!! I trust her with every strand of hair on my head, and I love how she can picture me in a fun cut and color! I don't even have ideas anymore - she just asks how I feel and takes it from there. I absolutely recommend her to anyone looking for a fun, experienced, skilled hair stylist. You'll feel like a million bucks when you leave the salon - I know I ALWAYS do!! more

Great Cuts and Colors 6/16/2007

I was really impressed with this salon. Danielle did my cut and highlights. I love my hair! It might just be the best cut I have ever had. For the color I wasn't too sure what to get done, she consulted with me and it looks really great. She is new to the salon, but knows her stuff. I plan to go back. Pros: great cuts Cons: semi expensive (not for the quality of the cut you get) more

Great service 5/16/2007

Thank you so much! more

Great haircut 10/23/2006

Although I arrived on time,my stylist told me she would be 10 more minutes,which was fine but it was half an hour before she saw me. Thankfully, after that, the service and haircut were fantastic. She (Francesca) asked loads of questions and gave good advice about the type of cut I needed. In the space of 45 minutes I walked out of the salon with a beautiful new hairstyle and at a reasonble ( I think) $65. It is truly one of the best I've ever had. Looks like I'll have to be taking regular trips to Chicago to have my hair done now! Pros: great location great haircut Cons: poor time keeping more

Very please with highlights! 7/27/2006

I was very pleased with my highlights. I saw Ken, a new stylist to the salon and he did wonders to my hair. I looks amazing!! Ken took time to give my hair the right tone and made great recommendations. The front desk however, is a little clueless. On my way out, they were charging me for a haircut, which I had not gotten. On the good side, they were quick to rectify. more

Beautiful hair from a beautiful salon 1/29/2006

I have never been more pleased with my hair! Angela was amazing!!! She gave me a very thorough consultation since i was a little nervous about changing my look, and it turned out better than i could've imagined! It was a little pricey, but I'm definately going back to her! I may even go back to get ""Great Lengths"" extensions, since she does those too. I highly recommned this salon....and i especially recommend this stylist! A+++ Pros: great service, beautiful salon, nice atmosphere more

Advertising 9/15/2005

I have mixed feelings about this salon, I had an appointment on a Saturday. I understand that Saturdays are the busiest day in a salon, yet most of the staff seemed to be milling around doing nothing. My appointment was at 11:45, I didn't get into see the stylist until 12:15. The stylist did a great job, I left with vibrant color and fresh new cut, but I paid $230. Which seemed like a lot of money for highlights and a cut. I was also disappointed that they didn't seem to care that I waited for 1/2 hr. Pros: Great Cut, Great Color Cons: Expensive, Front Desk Help more
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  • Merchandise Mart hair salon specializes in cuts, color, make-up consultation and application, eyebrow tinting, nail and skin care treatments.

  • 10/23/2006 Provided by Citysearch

Additional information

  • Hours:

    Monday - Friday 9am to 8pm, Saturdays 9am to 4pm
  • Payments:

    Master Card, Visa, American Express
  • Neighborhoods:

    Central, Near North Side