I don't think their products are overpriced at all. They all have great ingredients in their serums and Retinol Treatments. It has made a huge difference in my skin, my mother's, my aunt's, and my sister's. Needless to say I got them all hooked! The size of the boutique is intimate and the staff is very friendly and knowledgeable. I always feel really confident in my decision with their expertise. I also got their Year Of Beauty membership that gets me 3 services a month for only $10 a month! They also have a reward card that gives you free products, just like my coffee card :) Seriously, they are really generous with their payback for loyalty. They have a great personal touch and I always feel welcomed. Although, I was informed that they no longer do complimentary facials when you spend $50, they just do the Beauty membership.
Pros: Location, friendly, intelligent staff, express spa services, generous promos.
Cons: Not super relaxing due to sounds of store as background.