I was having a bad day so I decide to go the the Gallery and get my hair highlighter and I added a facial. When I walked in the front door a lady asked me for my name. I told her. then she said you can go to the back and be seated. I told her that I don't know where to go, but she just reply to the back. Well come to find out that they have two waiting rooms. I went to the first one without knowing. Then I seen a lady that worked there and ask her if I was suppose to change. Well she was kind enough to direct me in the right area. The lady that done my highlight wasn't what I expected. She told me all about her personal life, which I really just wanted to relax. The highlight was just ok. I will never go back to her. Now when I receive my facial, it was the best that I have ever ever received from someone. Jane was so kind. She knew that I was stressed out and she done everything that she could for me to have a awesome experience. I rate my facial and Jane very good. I will go back to her, but not for my hair with the other lady.