This is my first time writing one of there, but I feel that the one review on here does such a disservice to this store. I have had nothing but excellent service! I currently rent a mail box there and frequently utilize their printing services for business flyers and booklets for meetings. I do a fair amount of shipping as well. I have found that when shipping fragile items it is wonderful to have people that are experts in packing those items. They take care of it all for me now. The one time I packed fragile glass items myself they did break in shipping. I have never had that issue since this store has been taking care of it! I'm not sure what happened between the other reviewer and the owner, but I have always found the owner to be very honest, fair, and helpful. Being a regular customer there has become very comfortable and the employees greet me by name. I chose to write this review because I realized how many people I send their way. And I love to support locally owned businesses.