Jim unbelievably exceeded my expecations! I called about 10 different ceramic tile contractors to get estimates for installing my kitchen backsplash and found most estimates to be too expensive, from contractors with less than favorable reviews, or unable to get to work within a few weeks. Jim came through with flying colors and offered the cheapest estimate, performed the job with excellent craftsmanship, and was ready to begin the job immediately and work around my hectic schedule. I would recommend The Tile Works to anyone. Give Jim a call, and give this Navy Veteran your business!