Beautiful spa, but when I arrived, the snooty front desk guy was arguing w one of the women there about something. I had a good facial, but the girl was 30 minutes late and my appt was 15 minutes short. I told snooty front desk man this when he told me I owed $35 for the tip. He didn't respond to that, just typed on his screen for 5 or 10 minutes while I stood there holding my credit card out. I finally asked him if he realized I was standing there waiting to pay, he said that his computer wasn't ready for that yet. There was no apology for either of the waits and no apology for shorting my appt 15 min and overcharging me for the last 15 minutes I paid for but didn't get. There are so many good spas in Atlanta w well-mannered employees who actually care, so it's just not worth the xtra $$$$ to go to remede. That was my first and last time.