I have been bringing my animals here for three years now and my pets and I are very pleased. I have never had a problem with them neglecting my dog or cat, they always come home extremely happy. My dog loves there play and stay package and gets out a lot of his energy before I pick him up. There dog and cat kennels are very roomy and they offer you so many different options to accomidate your pets. They are very thorough when checkin you in so your pet can get the care you want. They offer grooming while they are there as well, which is great. My dog comes home smelling great with an adorable bandana. I definitely recommend The Shaggy Dog Kennel to anyone who loves their pets. If you are not sure they will give you a tour of the entire facility.