This is the first time I've felt compelled to write a review. Pung Mie was the worst food and worst service I have experienced. I made a reservation with a gentleman that spoke perfect English, when the group arrived they starting placing folks at a small table in the back lower level. That was an honest mistake, once they realized we all would not fit they moved us upstairs to the large round tables. This is when it was apparent it was to be a long long night out. They put one waiter on our tables, could've worked, but he had no idea what he was doing and did not seem to care, in fact this may well have been his first time EVER to wait tables; but even so his service was inexcusable. We were given three menus, we asked for more, and told they did not have more. I walked down stairs and picked up 8 menus sitting at the hostess stand (what was that about????) Orders were finally taken about hour after we sat down, then they brought them out over a 20 minute time frame...actually it was kind of funny. The waiter would walk out with one dish and not know where to put it and walk back in the kitchen with it. On one occasion he came out with three dishes on a cart, delivered two and pushed the cart back in the kitchen with one entree still on it. It was a miserable experience, and only after FIVE different diners walked down stairs to complain did they send a second waiter up to help; not once did the gentleman that speaks English come up to check on us...even though he was aware of the complaints (hmm). A table full of Asians next to us walked out. Well, the food was horrible, most did not eat it. The orange beef and sesame chicken appeared to be leftover from a lunch buffet and refried, this is not an exaggeration. I could go on, but the fact is the management did not care at all about our experience and I want to make sure no one else drives to this restaurant based on the reviews written here only to be disappointed as we were.
Pros: I can walk there
Cons: food and sevice are horrible