I had a horrible experience recently and have made it a point to advertise my experience so that people wont make the same mistake as I did. \r
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We bought a house recently and wanted to change out the carpet and have laminate flooring installed. We contacted Home Depot who came out a week later to take measurements. We were promised a quote within 48 hours, but nothing happened and we called instead to get a quote. Since it was cheaper compared to another quote, we agreed to get it done and opened a HD credit account as well. That was the start of our woes!\r
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The 21 cases of flooring were supposed to have come in on Oct 7 (they actually came in on Oct 5, 2007) and we were promised to be called as soon as they came in, which never happened. We went in person and inquired on Oct 14 and were told that it was there from Oct 5. Finally, we went on the 16th to pick up the cases. We were given 6 cases (which we didn't realize until we unloaded them at home). We went back to HD and asked abou
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