I grew up going to visible changes and used to love it. I live out of state now, but came back to visit and was excited to go back to my favorite hair salon. Unfortunately Visible Changes seems to have lowered their standards to hiring anyone with a pair of scissors. The lady who man-handled my head during the shampooing must have learned about the subtle art of scalp massage from the UFC, and as for the stylist, I'm pretty sure she was trained by someone akin to Helen Keller. At one point, she took up a side-burn a full inch shorter than the other. I asked her if she could make them even, so she made the short one shorter. She left a stripe in the other side-burn, but I let it go. It was too awkward. I almost thought it was a joke, but no, she really was that incompetent.
What's more, a friend got his haircut at the same time with another stylist, and he just wanted it all shaved with a 4 guard. Now he has several patches of hair, and almost a small side-mohawk where she missed a good bit. I advised him to go to Mastercuts to fix it, at least they have to watch a training video before they can cut hair.
All in all, I would avoid this place. There's cheaper options to mess up your hair.