After checking with a few other places to have my rings resized, I knew this place was the one! He was just as upfront, honest, and humble on the phone as he was in person. I didn't feel intimidated walking through the door as I did in one large jewelry chain I went to where the sales people were like vultures waiting for their next prey. The turnaround was quick, the quality is superb, and the price was more competetive than the large vulture showroom said they were - which was twice as much. Glad I did my homework and found The Gold Cobbler!