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The Edgewater - 26 Reviews - 2411 Alaskan Way, Seattle, WA - Seafood Restaurants Reviews - Phone (206) 728-7000

The Edgewater

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2411 Alaskan Way (at Pier 67, Waterfront)
Seattle, WA 98121
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(206) 728-7000
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The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA
The Edgewater - Seattle, WA

Reviews

( 6 )
( 7 )
( 0 )
( 4 )
( 8 )

Best

We were in Seattle the end of September for a Seahawks game. The hotel staff was absolutely wonderful...friendly and treated us like family. The rooms were small; however, very ...

Worst

My boyfriend & I stayed there and we reserved a city-view with a queen bed. When we got to our room, it was an ocean-view with 2 full beds. We had to call front desk to get the ro...

Beautiful and Stylish Hotel - Terrible place to stay 10/3/2011

We have stayed at the Edgewater several times on our anniversary (we live in Seattle). The first time was immediately after our wedding. We love the hotel location and style, but we have had very bad experiences with excessive noise problems in our rooms both times. The first was an unfortunate proximity to several small dogs next door who started barking around 7am when their owners left and didn't stop for hours. We were exhausted after our wedding and were forced to finally call the concierge. The dogs were moved and we were able to sleep, but they were still clearly audible from way down the hall. Thinking it was a one-off issue, we booked again for last weekend, but were placed in a terrible junior suite - room 400, which is directly underneath the air handlers for the entire hotel. It was unacceptably loud in that room, think camping out next to a highway. We spent one sleepless night and then asked the concierge to move us, but after packing up and moving 10 rooms down we wound up next to barking dogs again. The staff is nice, and sympathetic, but the experience was not good. I understand the dogs aren't really the fault of the hotel, but clearly this is a common problem as it has been an issue 2 out of 2 times. Loud pets have no place in a hotel that advertises itself (and costs as much) as a luxury hotel. It felt like we were staying in a kennel. I was so frustrated I tried to find the Edgewater pet policy to see if it caters especially to dog owners. I'd also really recommend that the hotel not use room 400 for paying guests - it's insulting to pay so much for something so low quality. more

AWESOME! 10/5/2010

We were in Seattle the end of September for a Seahawks game. The hotel staff was absolutely wonderful...friendly and treated us like family. The rooms were small; however, very nicely decorated and extremely comfortable and clean. The whole experience there was great and I highly recommend staying there..... more

Will not be staying here again 12/7/2009

I stayed here for a week in October, 2009, on a business trip. Found the desk personnel absolutely clueless as to helping guests with anything. Wait service in the lounge was listless, inept, inattentive, rude, and more interested in chatting with one another at the bar than being waitstaff. Unnecessary canned music everywhere and when asked to turn it down was told no. Oral and written complaints to the manager received NO REPLY. If I had had other hotel options I would have left after the first night. No, I will not be returning. Not ever. P.S.: I really, really hate writing such a negative report. I wouldn't have if the manager had replied to any of my concerning while there or in my follow-up e-mails. Pros: Water views Cons: Service and management more

terrible service 8/24/2009

My friend and i were downtown and wanted a nice happy hour after shopping. We were told if we wanted to be on the water, go to the Edgewater. So we did. Big mistake. The service was so slow and our waitress forgot things like water and our second glass of wine. We wanted to order before six o'clock to take advantage of the happy hour and she just left us sitting there. It wasn't even busy. We would've stayed the view was so beautiful but not with that kind of service. They also promote that you can get $6 glasses of wine and $5 appetizers however you have to seem cheap and ask which ones! The happy hour menu doesn't tell you what is what and we ended up paying $11 for the wine and $18 for some of the appetizers! All in all we will not be going back. Pros: nice view Cons: the wait staff more

Wonderful Hotel 5/4/2009

Having just stayed at the Edgewater, I'm shocked to read so many bad reviews on this site. Our room was beautiful and quiet, the view was amazing and the bar was great. We never experienced any problems with the service. Our only complaint would be that the parking is quite expensive. Other than that, though, we loved the Edgewater and would go back in a heartbeat. We've stayed at the W before, which was very nice, but we prefer the Edgewater (especially with a water view room! Pros: Beautiful view, great bar Cons: expensive parking more

Just okay... 5/4/2009

My boyfriend & I stayed there and we reserved a city-view with a queen bed. When we got to our room, it was an ocean-view with 2 full beds. We had to call front desk to get the room that we asked for. Pros: nice view of the city and water Cons: Parking is valet only/expensive more

Do not stay at the Edgewater 2/13/2009

I just stayed at the Edgewater and it is the worst experience I have had in downtown Seattle. The hotel is old and musty with stained carpets in the hallways. The room was the smallest I have EVER stayed in. The ""desk"" was a, 18"" wide glass coffee table at the foot of the bed. If you squeezed a chair up to it to use the ""desk"" you could not walk by the bed. The rooms were 50 yards from the train track that trains ran ALL night. The sink was so clogged that you had to turn off the faucet when washing your face or it would overflow. The front desk personnel were apathetic at best. They said they could move me for a $50 up-charge! They demanded to photocopied my license in case they would get a ""charge-back"" on my credit card! They would not give me back the photocopy when I checked out saying they had to keep it on file for 30 days. Parking is $30/night and even though it is outside by the street and in front of the hotel, it is valet only so you have to tip every time you come and go. Please don't stay here! There are plenty of nice hotels in downtown Seattle that are much nicer and friendlier than this. Pros: Good exercise walking so far to your room down narrow hallways Cons: Poor service, bad attitude, old, musty, tiny hallways and rooms more

Bait and Switch 11/2/2008

\r My wife and I held our wedding at the Edgewater Hotel (Seattle) September of 2008 and were unpleasantly surprised when we got back from our honeymoon and found out that our final bill was almost 30% (over $4,600) higher than the final estimated we received just days prior to the wedding. When we met with our sales representative and her manager we were told that the original estimate was just that, an estimate. They then assured us, however, that our satisfaction is their priority; they?d review the final bill and see if we could ?meet in the middle somewhere.? Our sales representative called us five days later to let us know that the best they could do was offer to reduce our final bill by roughly $1,600. \r I will say that my wife and I can agree that the location, presentation, and catering made our wedding experience absolutely phenomenal. This was definitely the best day of our lives but we can not shake the horrible taste left in our mouths as a result of our final billing surprise.\r more

Overrated 8/6/2008

Usually when we are in Seattle we stay at the Westin. The Westin was sold out so we were deciding between The W and The Edgewater. We chose the Edgewater and couldn't have regretted it anymore! Sure the view from the restaurant was amazing but the food was just ok. I guess I don't understand what the hype is about the hotel. It has a old, worn out look and feel too it. I know it has been around for a while, but time to upgrade. When wegot to our room our key cards didnt work! We took them back to the front desk and got new ones. \r \r The next morning we ordered room service and it took over an hour to get our food. My wife's toast were cold and they brought us the wrong eggs. We called room service and instead of rushing to correct the mistake told us it would be awhile because they were swamped. Next time we will definetly stay at the Westin or try The W, but never again will we stay at this worn down ancient motel style hotel.\r \r We think citysearch should take the hint of all the bad reviews and stop reccomending this hotel as high as they do. Pros: View Cons: Parking price, service more

Horrible service 7/7/2008

Went for a drink at the bar. I had the worst service. So sad for such a beautiful hotel. If you don't mind waiting for a drink this is the place for you. I have had better service in a dive bar. Pros: the view Cons: the wait staff in the bar more

The great people make the Edgewater a great place. 8/15/2007

You simply cannot find nicer people than those working at the Edgewater Hotel. We went to a wedding there Friday night, and everything was elegant, well planned, friendly and delicious. The view was amazing, and so was the salmon I had for dinner! Even better were the people, though. What a class act! They solicitously inquired about what they could do to make my 2-year-old son comfortable and well fed, and when I forgot my camera there, they were quick to return it to me. They even offered to mail it! What a great place! I can't say enough about the Edgewater. They really go above and beyond the call of duty! Pros: Service, view, food Cons: parking more

Nice hotel 11/19/2006

It's a nice hotel. The rooms are welcoming and pretty comfy. The room amenities are pretty nice. The service people are nice. I think the best part of the hotel is the view. It is soo pretty-elliot bay and the mountains, it's breath-taking. Of course, you should definately make sure that you get a room with a good view. The only downside is that it is pretty expensive. Pros: Nice hotel, good view, good service Cons: expensive more

Experience the Pacific Northwest 11/12/2006

If your looking to experience the Pacific Northwest,it truly begins at The Edgewater. This land mark hotel is located within walking distance to most of the areas popular attractions. From the lobby to each guest room it has a clean but rustic ambiance. Many of the guest rooms feature a comforable sitting area with a fireplace and you can even choose a waterfront room that brings Elliott Bay right up to you. While the city life is near,the pace is relaxed. Quality service and amenities make this hotel one to remember. Pros: LOCATION more

One of the best! 12/29/2005

I have stayed at the Edgewater multiple times and will continue to do so. The service is above and beyond what you would expect or ever get from any other hotel. The food while spendy is great. Parking is costly but where in Seattle isn't? Thank gosh for the courtesy shuttle! The fireplaces are great too! Pros: great staff, great location, good restaurant Cons: cityside/train, parking cost more

Not bad 1/13/2005

Rooms can be small, but the fireplace was great. Bathrooms and decor were beautiful as was the view (waterfront). The walls are a little thin and the hallways can be loud at night. Pros: Great views more

Truly unbelievable 7/28/2004

This place is a loud party place. It is noisy and offensive. more

The Edgewater Hotel 3/9/2004

My boyfriend and I have stayed there twice recently. Both times we had an excellent experience. We found the staff to be very helpful, going out of their way several times to assist us. We will definitely be returning in the future. Pros: Excellent Staff, Great Ambience, Great Location more

Poor Service 10/30/2003

I hate to say it because my wife and I have been long-time guests of the hotel but service has really gone down hill! Forget about getting a restful nights sleep as advertised! The service staff is so loud and parties seem to go all night. When I complained to the General Manager, I recieved no concern or apologies! We will not be back! The nostalga of the old building is supersceded by poor service and rude managers! Cons: Expensive, Poor Service , Poor Quality more

Hidden costs 5/9/2003

I was pleased with the service and ambence of the hotel. I paid and made reservations prior to my vacation is Seattle. To my amazement when I checked into the hotel, I found that parking my vehicle in the hotel lot cost me an additional $22.00 per day. Although hotel staff informed me that parking in the downtown area was rather expensive, I found it outrageous to charge guests to park. On top of that, I forgot to mention that valet parks your vehicle and retrieves it for you and this means tipping..lol. I could have used their shuttle service but they stop making trips at 9pm. And one last thing...before you use the hotel phone make sure you use a 1-800 phone card as I paid $106.00 for 4 separate phone calls for a total of 14 minues. Pros: Great atmosphere, Good staff, Romantic restaurant Cons: Parking charge, Expensive phone usage, Expensive room rates more

Over-rated, Over-priced 4/21/2003

The view can't be beat -- looking down and out into Elliott Bay with its bustling harbor life is awesome. We were even visited by a porpoise in the morning. However, the room was tiny (much smaller than a Holiday Inn), the floorboards and beds squeak, the walls are thin (I could hear the floorboards and bed squeak in the room next door) and the decor is a cheap attempt at making the room ""lodge-like."" The $20 / night valet parking cost is Seattle-average. The $200 / night accomodation is overpriced for the space and room quality. Plus, the service is unimpressive. The staff seem there to collect a paycheck, not to play host or to provide a quality service. Pros: View Cons: Service, Quality, Price more
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Menu for The Edgewater




Welcome to The Edgewater Hotel, The "Best Hotel in Seattle" (As reported by CNBC). Our Seattle hotel is in the heart of downtown, and with beautiful Elliott Bay right at your feet. The Edgewater Hotel is Seattle?s only luxury waterfront hotel, with dramatic views of the Olympic Mountains and the downtown skyline, and a location right on Pier 67.

Editorial

  • In Short
    Edgewater's owners deserve credit for jazzing up what was a fading property--recent remodels have created a wood-trimmed, rustic air. Inside, the mountain-lodge decor lobby is...

  • 4/7/2006 Provided by Citysearch

Additional information

  • Hours:

    Daily 12am-11:55pm
  • Payments:

    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    Downtown, Belltown
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