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The Curtain Exchange - 12 Reviews - 1082 Huff Rd NW A, Atlanta, GA - Business Services Reviews - Phone (404) 352-8849

The Curtain Exchange

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1082 Huff Rd NW A
Atlanta, GA 30318
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(404) 352-8849
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The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA
The Curtain Exchange - Atlanta, GA

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Reviews

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Best

I designed a room for a showhouse that included 108"" custom drapery panels which were not delivered by their due date. With one week till opening, I visited The Curtain Exchange...

Worst

I am still trying to recover from this horrible experience that cost me approximately $5,000.00!! The CUSTOM DRAPES and CUSTOM HARDWARE were not delivered within the established ...

Editorial review from Citysearch 4/11/2013

I'm a HUGE fan of The Curtain Exchange. I recently found beautiful drapes for my living and dining room on consignment - I was shocked at how perfect they were, and so unique! Then I purchased all my hardware and for the first time in 10 years have a truly finished-looking formal living/dining room. The staff couldn't have been more helpful, and I'm going back now to see what I can do about blinds for my family room. FYI - there' s a 10% off everything sale for April 2013!! more


Editorial review from Citysearch 11/20/2012

I can't say enough good things about The Curtain Exchange! You have only five stars but they deserve more! From the moment I walked in the door, I knew I need look no further for quality products and excellent service. I enjoyed working with Jane so much and she made sure that I had just the right product for each window we covered. I am beyond happy and gladly recommend this business to anyone interested in quality fabrics and old-fashioned, top notch service. I also appreciate Jane's design skills as well as her sense of humor and punctuality. Great job, Curtain Exchange. I highly recommend you! more

Editorial review from Citysearch 8/7/2012

Great job Curtain Exchange!!!! I can't wait to get my new curtain rod. Upon stepping into The Curtain Exchange, I was greeted by Jim (not knowing he was the owner) who in a jokingly way educated me on the layout of the store along with some of the details of their merchandise. Due to not always getting the best customer service from other stores in the past, I have to say it was truly refreshing and impressive the level of customer service Jim demonstrated. Once I told Jim that I had come into the store looking specifically for a 2? wooden curtain rod, he made sure I was educated on what they had from the lower-end to higher-end rods, he showed me the books with other available options, and he made me feel like a valued customer no matter how much or little money I was planning to spend (unfortunately very rare in this time and age). After placing my order, I left The Curtain Exchange not only feeling very good about my purchase but also feeling good that customer service is very much alive at The Curtain Exchange. I will definitely spread the word about my experience. more

Editorial review from Citysearch 8/6/2012

Highly Recommend!!! I recently purchased a home in Buckhead. Some of the curtains the previous owner left behind we ones I could live with for a while, but others had to be updated. I googled curtains and got the Curtain Exchange. I went in and loved what I saw and the staff was very helpful and wanted to be sure I got what I loved and needed. I even had them come out and measure all my windows for future needs. I loved everything that I purchased and they even took in some of my existing curtains for consignment----when those sell I will have a nice credit waiting for me for future purchases---GREAT PLACE.....don't miss out!!! more


Editorial review from Citysearch 7/27/2012

It was recommended to me that I try The Curtain Exchange and I'm sure glad I did. more

Editorial review from Citysearch 7/2/2012

They need to improve their customer service. I read Burnice F.'s review and wanted to chime in here. I have mixed feelings about the Curtain Exchange. I thought they were very friendly when they initally tried to help me and ultimately I placed a custom order with them summer 2011. However, the problems began after my order was placed. The estimate given was off by several hundred dollars, which when you are spending that kind of money may not matter to some but to me as a new home owner with many expenses and projects it mattered... The drapes were not ready in the time frame given. I had to follow up with them for weeks. They were not pro-active in following up with me to give me a status update on my order or reset my expectations. I was told my order would take 3 weeks and that turned into almost 3 months... I had also asked for a quote on custom shams to match my drapes which I never received. When I reached out to management to suggest that their customer service could be improved, I received a lengthy email back from one of the owners defending how and why they do things vs. accepting that the customer, me, was not happy and apologizing and simply working to make the experience better. Ultimately my drapes turned out stunning (once I received them) but I am working through other vendor now to complete the window dressings for the other rooms of my new home. Ultimately, they didn't earn my business the 2nd time not because of quality in product but because of quality of customer service. There are many other businesses out there that will go above and beyond to satisfy the customer, especially in this economy. I so wish my Curtain Exchange experience had been one I could write about positively.... more

HORRIFIC CUSTOMER SERVICE! 12/11/2011

I am still trying to recover from this horrible experience that cost me approximately $5,000.00!! The CUSTOM DRAPES and CUSTOM HARDWARE were not delivered within the established time. When I contacted the owners and tried to get information on estimated delivery, I was given the ""run around"" and calls regarding follow-up were not returned as promised. It was after making several trips to the store and speaking with the owners (who repeatedly made false promises of expediting delivery) and demanding resolution, that I was able to get my drapes. The nightmare continued because the drapes and rods that I received did not meet measured specifications and it 6 MONTHS to get the problems resolved. During these economic hard times, it blows my mind that a business would treat any customer with the lack of integrity, professionalism, and human respect that I unfortunately encountered. more

A designer's dream vendor! 1/21/2011

I designed a room for a showhouse that included 108"" custom drapery panels which were not delivered by their due date. With one week till opening, I visited The Curtain Exchange based on my upholster's recommendation. They not only helped me locate the perfect replacements but located an additional panel in a matter of days when they discovered they only had 3 of the 4 panels I needed in stock. more

Best Place to Shop for Curtains and Bedding!!! 9/10/2010

I renovated our house at the beach and replaced our old faded curtains in two rooms. Going on the advice of two friends and customers of The Curtain Exchange they convinced me to drive up to Atlanta. My experience at The Curtain Exchange was a unique one. I was treated like I had already made an appointment, I had not one but multiple consultants working together to help me and the ultimate result was I walked away with exactly what I wanted. A fresh new look and beautiful linen curtains! I was also served a delicious lunch! They also helped me locate a rug that would be perfect in another room. They arranged to have their installers drive to the beach and hang my hardware and curtains. This was easy! Thanks to all of you at TCE for your help. I will be back!!! more

overpriced, limited selection, aggressive salespeople 3/13/2010

When I first walked into Curtain Exchange, I was comfortable. A very friendly lady was helping me, but soon enough, 2 sales people--a slightly older lady and a man, jumped in and were way too high pressure for me to continue enjoying my curtain shopping experience. I was so appalled at the way they interrupted the nice lady's sale that the idea of giving them any money made me sick. Pros: saw a few nice fabrics Cons: 2 of the sales people made me never want to come back more

A GREAT PLACE FOR CURTAINS 3/12/2010

I was very impressed with the store and the owner and his wife. They were extremely helpful. The curtains are simply beautiful fabrics, rich colors, great detail and available for purchase! They have custom bedding as well. They were eager to work with me to help me achieve the look I wanted for my project. PLEEEEEEEEEEEEESE do not walk but RUUUUUUUUUUUUUUUN to the Curtain Exchange you will be glad you did! Janet Prioleau/J.Prioleau Interiors Pros: You can leave with a beautiful pair of curtains the same day Cons: There are no cons more

Instant Glamour! 2/24/2010

I love the fact you can walk into The Curtin Exchange and walk out with curtains. BEAUTIFUL curtains, in beautiful colors and beautiful fabrics. The colors are all dreamy.I had a hard time picking just one curtain, so they let me take a couple home. I ended up buying curtains for my dining room and my hallway. The best part: when they came to install them, I asked Jane Waddell the owner to recommend curtains for my powder room, kitchen and sunroom. Jane has a ""god given talent"" of picking the right design, the perfect colors and she truly knows exactly what hardware to recommend. Pros: professional - from sale to installation more

A great place to buy anything for your windows! 4/19/2009

The Curtain Exchange is a large store on Huff Road amongst the West Side Design District. The minute I walked in the door I was greeted by a very polite sales consultant who gave me the ""low down"" on what they have to offer and their ""try them before you buy them"" curtain policy. This is a one stop curtain store and they have all the traditional decorative finials, hardware, wooden and wrought iron rods. I was also interested in ordering a set of Hunter Douglas blinds for my bathroom. They have custom bedding that you can match to your curtains. WOW...pretty cool! I was blown away by all of the custom ready-made curtains they had hanging on the walls...the full wall of custom samples from which to order. I love their samples because they are large so you can actually see the repeat patterns. OMG! There must have been several hundred or so....I told her that I was not ready to buy just yet and there was definitely no pressure. As a matter of fact, I made multiple trips to the store and checked out numerous curtain panels to hang in my house prior to buying. In addition, the experience was nice, economical and much better than the custom curtains that I have ordered from catalogs in the past. The really nice thing is that you get a chance to see them hanging in your house before spending your dollars. Pros: You can try the curtains out before you buy! Cons: My visits have always been positive ones! more

Fabulous store and the BEST CURTAINS! 3/17/2009

This is my first review ever, and I can't tell you how thrilled I am over the curtains I bought at The Curtain Exchange. They are my absolute favorite curtains, and look perfect in my dining room. You must check out this wonderful store if you are searching for custom window treatments. Thank you to The Curtain Exchange.....i shall see you again soon! Pros: Extremely helpful staff, great prices, beautiful curtains. Cons: What are the drawbacks? more

Best Curtain Selection Around! 12/11/2008

I visited The Curtain Exchange today after having seen their Ad in The Veranda magazine last week. I immediately was drawn to a beautful silk curtain called ""Duck Egg"" blue. It is the perfect shade of blue for the guest bedroom that I want to decorate and just what I was looking for. I was excited when they told me they could do custom bedding. I was able to take the curtain home on a two day trial period to see if it was exactly what I wanted. They were able to help me with my hardware also. The store has a large selection of curtains. Everyone was very helpful. Pros: I could take the curtain home for a two day trial period before purchasing. more

Best all round product and price! Great customer service!! 10/15/2008

I like this store! It has everything that I need to decorate the windows in my house. Convenience is a big part of my life since I run a catering company and when the day is over, I like to come home and relax in my surroundings. I don't have time to run around during the day, clip samples, then figure out who I can find to make my curtains. My time is very important to me and I want to come home to everything in its place. I was able to take the curtains home and try them out before I bought them. I also needed hardware and their sales people helped me with my window measurements and also with choosing the correct style of rod to go with my new curtains. They were able to come and install the drapes for me. I've have had customs curtains made before and I know how long it takes and how much it costs. The styles and prices at this store are unbeatable! Thanks for all of your help. Pros: Great help! more

Glam & Easy 8/20/2008

Lots of places have gorgeous silk fabrics and curtains, but you stil have to order from a swatch. The Curtain Exchange lets you ""check out"" actual panels, which are easy to hang on your window so that you can see what your actual curtain will look like. For someone like me, who has a hard time visualizing, it's a lifesaver. I took home three pairs before I finally made a choice, and they were very patient every time. I love my new curtains. They really updated our dining room. The fabrics are very luxurious, and the curtains are much better made than those you get from catalogues. If you're lucky enough to be able to use one of the consignment treatments (many leftover from designer showhouses), you can get some of the most expensive fabrics available at bargain prices. Great service too. more

Draperies made easy. 1/30/2007

Great destination. Neighborhood has more than 50 home furnishing stores. Blown away the minute you walk in the door. Staff very knowledgeable and helpful. I took three things out and WOW did it make a difference. My loft ceilings were not a problem. Pieces of fabric taped to the wall-never again. Pros: Service Cons: Limited selection more
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FALL SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 12/30/2018

Want the best view? Our curtains show it all!!!

Owner Message

  • The Curtain Exchange has professional interior design consultants who will deliver the results you desire when you are ready. 48 hour approval allows you to try them out on your window before buying or have them made. We will help hand pick the perfect hardware to showcase your new curtains. 40 years of experience to include primary & secondary homes, commercial & hospitality projects. Seen in several top restaurants in Atlanta, the finest homes in the Southeast, West Coast and the Carribean. We are a full service curtain company offering silks,linens,sheers,fabric blends,cottons,velvets,linings,blinds,traverse rods, plantation shutters,hardware,custom bedding & pillows. Our fabrics are traditional, contemporary, urban and modern. Installers available.

Editorial

  • Boutique offers handmade custom curtains in lengths from 110 to 130 inches. Approved clients can test curtains before purchase.

  • 2/15/2007 Provided by Citysearch

Additional information

  • Hours:

    Tue-Sat 10am-5pm
  • Neighborhoods:

    Northside

Offers Offers

  • 15% off one hour in-home consultation services when purchasing curtains.
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