My husband and I had a 6PM reservation Christmas Eve, finally seated at 6:35 in the bar/dancing floor area. Odd! Nothing was said by the lady seating us, she just walked off. Then there were several others being seated also. Then after five minutes the bar tender showed up with a very quick voice about the specials, never understood a word he said then left quickly. There was no Christmas music, table settings, nothing said for why the seating area. We finally ordered, then went to salad bar. We notice many empty tables open, even for two people, why did we not get one, and there was no one waiting at check in. Bread never showed up, had to ask several times for refills on coffee and water. Was never asked about our service or comments. The food was good, but the service was inexcusable with no explanation for why nor any apologies. They no nothing about customer service at this restaurant.