I love the Chocolate Room, and visit regularly. I am very surprised to see the negative reviews. I wonder what time the reviewer who complained about ""rude staff"" tried to get an ice cream float? I have been at all times of the day, and have never once been refused anything. The staff is always friendly and helpful.
The dark hot chocolate is delicious, and works especially well in a hot chocolate float. I also think the brownie sundae & puddings & custards are outrageous. I do, however, agree with another reviewer that the ice cream leaves a bit to be desired. It's a shame, because the other parts of their sundaes are fabulous! Not to Chocolate Room -- tweak that detail! The ""to go"" selection of desserts -- cupcakes, cookies, macaroons, while small, is also wonderful.
Pros: Awesome hot chocolate & brownie sundae