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The Children's Courtyard - 5 Reviews - 4213 Spicewood Springs Rd, Austin, TX - Child Care Reviews - Phone (888) 504-6433

The Children's Courtyard

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4213 Spicewood Springs Rd
Austin, TX 78759
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(888) 504-6433
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The Children's Courtyard - Austin, TX

Reviews

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Best

Our family has been with CCY on Spicewood since 2002. My oldest started when she was 10 months old, and we now have 3 kids there, ages 1, 3 & 5. We love Brenda Schultz who is th...

Worst

I have had many children in childcare for years and I have never had the problems that I have had at this daycare on Grand Ave. Pkway. My child is bitten almost every week and the...

Great place for your kids 2/17/2010

My youngest attended the Childrens courtyard for a brief time when she was one. The staff was very nice and attentive to the children. more

Lack of Management Support 2/26/2009

I have had many children in childcare for years and I have never had the problems that I have had at this daycare on Grand Ave. Pkway. My child is bitten almost every week and they refuse to do anything. We were told that even if a chunk is taken out of my child's arm, they will not remove the child who is biting. We love the teachers, but they get absolutely no support from the director (who declared she's not really the director). We loved this school when we started and are so disappointed with the way things have changed in the last year. They have had a lot of turnover in the management staff and there is no support for the teachers. The director avoids us at all costs, even when we request that she contact us. Unfortunately there aren't a lot of good childcare options out there, but I would NOT recommend this Courtyard. Pros: teachers are great, they just don't get any support Cons: Parental concerns are not addressed, management is horrible more

Worst childcare facility in Plugerville 1/7/2009

I would strongly advise every parent to steer clear of the children's courtyard in Pflugerville (Grand Ave Pkwy facility). Management is extremely incompetent, the classes are hardly ever in compliance with teacher to child ratio and there is a lack of professionalism throughout. Staff are provided little if any professional development. If you go ahead and enroll your child make sure you do not use the automated payments because they have a tendency of overcharging your account. And by all means be sure to get requests in writing because they (management) do not honor or listen to requests. Pros: large facility Cons: inappropriate supervision for children more

quality learning environment for your child 5/18/2007

Our family has been with CCY on Spicewood since 2002. My oldest started when she was 10 months old, and we now have 3 kids there, ages 1, 3 & 5. We love Brenda Schultz who is the director. We have had no major complaints, and any concern we ever have had has been quickly and professionally addressed. While all daycare centers and preschool will have a hard time with turn over, this CCY has been able to retain many of the teachers, who are able to bring consistency and a loving environment that is felt throughout the whole school. Teachers who taught my oldest are now teaching my youngest. So the teachers come to know not only my child, but my whole family. The cirriculum is excellent, and we believe our kids are getting a great education. They also have fun and love their teachers. When you go to pick up your kids, and the kids say, ""Mom - Come see this garden we are growing"" or ""Come read this new book with me"" or ""Please let me stay just a little longer so I can finish this project,"" then you know the kids are enjoying school. And when the kids run to give their teachers a hug, you know you have the kids at the right school. more

Not recommended 5/5/2007

I can't recommend this facility, because it's impossible to resolve issues with the staff. I've used 2 daycares in 9 years - this was one of them. I stayed with the other one for 8 years until a move forced us to find a new facility. This facility has many more amenities for all ages and is clean and has a good ratio of teachers to children. I have much praise for the other facility and in 8 years only had about 5 conversations that could be called complaints - all of which were resolved easily and quickly, with no hard feelings on either side. In a little over a year here, my husband and I have had over 15 conversations about our concerns regarding our children. Pros: clean facility with many activities available Cons: high turnover, poor communication, unable to resolve issues resulting in safety concerns more
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Pre-K & Kindergarten: Our Teachers Go Further So Your Children Go Far.

Owner Message

  • Quality child care for babies, infants, toddlers & school-age children in Austin, TX. Offering daycare, preschool, pre-k, kindergarten, before & after school programs & summer camp.

Additional information

  • Hours:

    Mon. - Fri. 6:30am - 6:30pm;Sat. - Sun. CLOSED
  • Payments:

    Master Card, Discover, Visa, American Express
  • Neighborhoods:

    Austin, Mesa Trails
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