For how pricey the Brown Palace Hotel is, they do not do a lot to ensure that their guests are satisfied. During a recent stay, I was awoken numbers times by a prom party in the room next door. I complained several times to the front desk – who did little to keep the room next door quiet. After my stay, I wrote a letter to the hotel, and never heard an apology from them.
The also offer a traditional afternoon tea, which is a fun experience but, overpriced.
Although the hotel itself is beautiful, I would not recommend staying at the Brown Palace Hotel.