From the moment you walk in you begin to feel fabulous. Up the little stairs to be greeted by some attractive person behind the desk. (either a man or a woman). All the stations are busy and every stylist appears to be at the top of their game. Each has their own style, from flamboyant to punk, and you know just being there you'll get a good cut. My shampoo was administered by a very very strong german woman in her 60s who not only massaged my head but then proceeded to perform some heavy swedish massage on my neck and shoulders. When I finally stood a little light headed she gave me that "german woman who just owned your neck" look. I had the pleasure of getting my hair cut by the handsome and debonair owner. With very little direction he took my vague ramblings of what I wanted and turned it into an amazing cut that grew from wonderful to to fabulous over the next 8 weeks.