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The Autobarn VW of Mount Prospect - 10 Reviews - 333 W Rand Rd, Barrington, IL - Volkswagen Dealers Reviews - Phone (847) 392-6300
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The Autobarn VW of Mount Prospect

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333 W Rand Rd
Barrington, IL 60010
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(847) 392-6300
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The Autobarn VW of Mount Prospect - Barrington, IL
The Autobarn VW of Mount Prospect - Barrington, IL
The Autobarn VW of Mount Prospect - Barrington, IL
The Autobarn VW of Mount Prospect - Barrington, IL
The Autobarn VW of Mount Prospect - Barrington, IL
The Autobarn VW of Mount Prospect - Barrington, IL
The Autobarn VW of Mount Prospect - Barrington, IL
The Autobarn VW of Mount Prospect - Barrington, IL
The Autobarn VW of Mount Prospect - Barrington, IL
The Autobarn VW of Mount Prospect - Barrington, IL
The Autobarn VW of Mount Prospect - Barrington, IL
The Autobarn VW of Mount Prospect - Barrington, IL
The Autobarn VW of Mount Prospect - Barrington, IL

Reviews

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Best

Wojciech was extremely helpful, professional and knowledgeable. He was able to secure warranty work in order to get my car back to the right running condition. I didn't even think...

Worst

All reviews seem positive

professional and knowledgeable 8/8/2011

Wojciech was extremely helpful, professional and knowledgeable. He was able to secure warranty work in order to get my car back to the right running condition. I didn't even think warranty was an option! Due to the need for parts, my car was in for several days and he was very good at keeping me updated and explaining what was needed to get the job done. This was my first experience with Autobarn and I was very impressed. I felt like I got the work done that was needed at a very fair price. more

Wonderful Time 8/2/2011

Robbie did a spectacular job helping me learn about, and buy, my car. He answered every question I had and listened to all of my concerns. The big thing for me was that he actaully listened to me. Everywhere else I went I was told what I wanted; Robbie didn't do that. He made sure that everything was taken care of and that I was happy with my purchase. Because Robbie went to these lengths, the process felt painless and exciting. I highly suggest this dealership and hope more people get to experience Robbie's wonderful skills as a salesman. more

department is excellent 7/26/2011

I have a 2004 Passet and have had it serviced at the Autobarn. Their price at purchase was great and the only other VW dealership in the area was so much higher it was out of my price range. There entire service department is excellent, however most of my contact has been with John Paul who has been a constant source of not just servicing, but also provides technical understanding of the behavior of my vehicle. They also provide a nice waiting area including quality coffee! and a "decent" wireless environment (I am a computer scientist my an standards for internet access are quite high -- their wireless is the best I know of in the area). If I were in the market for a new vehicle I would only go to the Autobarn in M.P. Regardless I will take any vehicle I have to them for service. more

easy & fun 7/13/2011

Jay Scott was the most wonderful to work with. I didn't know what kind of car I wanted when I walked in. Jay asked me a few questions to figure out what was important to me. He worked with my budget and I'm very happy with my purchase. He knows the vehicles very well and showed me a few cars he thought would fit my needs and we went out for a couple test drives. I ended up buying a VW Jetta TDI. I love this car! The service was fast, friendly, and fun! I definitely recommend seeing Jay at this dealership. he makes the car buying experience easy & fun. more

courteous!! 7/11/2011

I have worked with CK numerous times when I have been to the service department. He is always friendly and courteous. If I have any questions he explains everything very well. Any other time I have worked with anyone else they are also very nice and try to answer all of my questions. Thanks! more

Best service 7/5/2011

Best service I've received from a VW dealer to date. I'm going to them for all of my future VW service needs. I was promptly greeted and we reveiwed what my service needs were. The vehicle was inspected and the service ticket was written quickly. I had about an hour wait and did not have any appointment. All of the other dealers had 1-2 day wait. more

I left with a beautiful new car 7/1/2011

Slavi Kukov was very nice, polite, friendly and helpful. I chose the Jetta SEL. He showed me everything about the auto from bumper to bumper. Since I had never used a GPS, he helped me program a destination and we followed it for my test drive. After the paperwork was complete and the car was mine, he again took the time to make sure everything was set in the auto to my needs - the seat position, mirrors, the radio to my favorite stations and the GPS to my home. He followed up with a call 2 days later and reassured me that I could call him if I had any problems. Michael Audino was also very nice and helpful explaining my payment and warranty options. He also assured me that I could call him if I had any questions. I left with a beautiful new car and a pleasant experience. more

clearly explains the pros and cons 6/21/2011

There is a service rep at this location named John Paul. Whenever he suggests an additional service, he clearly explains the pros and cons, and it never seems like he is making the suggestion to drive up the bill. He seems really honest since he lets you know which services can wait (until you have the funds) and which services are critical. more

went above and beyond 6/17/2011

From the moment I walked into this dealership to walking out with the keys to my new car, both Allen and Vic went above and beyond to make my experience with Volkswagon both comfortable and satisfying. They took the time to review all of my options with me as well as answer all questions I had for them. I felt confident at the end of this journey that I had made the right decision and am happy with the purchase made. I would most definitely recommend their services and this dealership to others. more
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At The Autobarn Volkswagen of Mt. Prospect, we want to provide you with the best auto experience possible. Whether you are looking for your first new Volkswagen or pre-owned vehicle or servicing your current one, we VOW to make it both fair and fun. Our friendly finance experts will work with you to ensure you get the right finance package for you. Our factory trained expert technicians work exclusively on Volkswagens to assure you that your vehicle is maintained and service properly. Visit The Autobarn Volkswagen of Mt. Prospect, IL today and test drive your future Volkswagen!

Owner Message

  • At the Autobarn Volkswagen of Mt. Prospect, we believe that purchasing a vehicle should inspire confidence, and our knowledgeable, professional sales staff aims to provide total satisfaction in your investment. Take a look at what sets us apart from the competition, and then make the trip over to Mt. Prospect and experience the Autobarn VW difference for yourself! As one of the few female-owned car dealerships in the country, you’ll notice that we’ve brought a new, fresh perspective to the industry. Our owner, Gina Fisher, has created a supremely comfortable environment, and we’re here to help our clients in every way possible. If your current vehicle is in need of routine maintenance or a serious, unexpected repair, you can trust our factory-trained service specialists will get the job done right. VW customers know to trust us. Visit us first and get the car you want faster!

Additional information

  • Hours:

    Mon-Thu 9am-8pm, Fri 9am-7pm, Sat 9am-6pm
  • Payments:

    American Express, Discover, Master Card, Visa
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