First three weeks after we signed the lease the hot water wasn't working. They kept sending people out to relight the pilot light. Maintenance guy had the nerve to ask if I paid my bill. Within 24 hours of moving to the ""pet friendly"" apartment home our dog began having fleas for the first time in her life. After a very slow response they sent some guy to our unit that just walked in and said, ""You don't have a flea issue. If you did they would already be jumping all over me."" To top it all of now our refrigerator is leaking. Mind you we pay $1087.00 and have a supposedly ""upgraded unit."" There is nothing upgraded about this unit. Our appliances are nearly ten years old. The countertops are not that great, and the carpet as they described to me as New wasn't. This isn't a bad place if you are used to living like that. We aren't. The leasing agents boosted this place up so high, yet we were not even permitted to see the unit until after the lease was signed and paid for. I tried to ask to be reimbursed for the time when we had no hot water to which the Property Manager referred us to an rude Attorney who threatened to void our lease if we didn't shut up and pay. Guess what Arbors...we have our own. They even did the walkthrough without us. When we finally got into the unit we had to have them come back because there were, and still are, several issues with the place. Safe to say we signed the lease on 05/16, moved in on 05/23, and will be moving out shortly. Do yourself a favor and check out the surrounding apartment communities. You can do better.