I've been to this particular location a number of times. The food is repeatedly great, but the service is hit or miss. I once stood at the door for upwards of 10 minutes before being seated with plenty of empty tables in view. This wouldn't have been such an issue if it hadn't been the middle of winter, but brrrr...it was cold. The staff, however, has never been anything except nice; answering questions and making recommendations.
Perhaps take out here is the way to go?!