Please note that there is another set of reviews under ""Terra"" for Malibu.
The reviewer who called the owner ""horrific"" does not line up with my experience in the least. We have lived in Malibu 2 years, and have gone to Terra more than any other restaurant. Under both the previous and the current ownership, the ambience of the restaurant is welcoming. The people who work there like to be there - a topic I have discussed with them several times. They agree. It is a special place. As far as getting reprimanded or fired for talking to customers, nope. I have never seen more interaction between customers and waitstaff than at Terra. This restaurant is a special cozy jewel. I can't account for the incident related by helensupanich, but I have been to Terra many times, and have never seen anything close to this kind of incident. The food is very good, slightly more expensive than I wish, but I am a Chicago boy living in Malibu. Charlotte is the restaurant manager, and she helps make the place work well. I keep thinking we should try other places in the area, and occasionally we do, but we more often simply gravitate back to Terra. I have also had several business meals there, to the satisfaction of all.