August 2017, I brought a sick conure parrot to Dr Barbara Powers. When I left her office that day, leaving behind my little Chipper, I sat in the parking lot of this animal hospital for a minimum of 30 minutes, trying to pull myself together enough to drive 40 minutes home. I do not cry easily, but I was bawling horribly. My experience was such, that both Dr Powers and her entire staff, lacked ALL signs of "bedside manner and compassion". She never explained procedures and costs. My bird was there for 8 days costing me $1600 and when I asked to see the x-rays and blood work results, she avoided the question, and upon exit of her facility, in a very arrogant and sarcastic tone, offered to show me, but sadly I could not get out of there quick enough. Chipper was home for 2 nights continuing to decline, and I had to make the very sad choice to have him euthanized because he was suffering. I did not return to her for this procedure. I'm a huge animal lover with lots of pets, and countless vet visits throughout my years as a pet owner, and can honestly say, that I have NEVER received or encountered an experience this dissatisfactory ever. If there's any upside to my experience, she did follow protocol and phoned me on most days with updates, and oddly, was much kinder on the phone as opposed to one on one in her facility. Sadly, the San Antonio TX area has no Avian Vets, and with such limited choices, I went there. I do NOT recommend this veterinarian for your Avian needs.