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Ten West Bird & Animal Hospital - 14 Reviews - 12727 Mountain Air, San Antonio, TX - Veterinary Services Reviews - Phone (210) 696-1700

Ten West Bird & Animal Hospital

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12727 Mountain Air
San Antonio, TX 78249
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(210) 696-1700
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Ten West Bird & Animal Hospital - San Antonio, TX
Ten West Bird & Animal Hospital - San Antonio, TX
Ten West Bird & Animal Hospital - San Antonio, TX
Ten West Bird & Animal Hospital - San Antonio, TX

Reviews

( 8 )
( 2 )
( 1 )
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( 3 )

Best

They just helped my cat to come to Japan. There were all the complicated paper works that needed to be done. Dr. Powers and the great staff did everything for us. Pros: nu...

Worst

August 2017, I brought a sick conure parrot to Dr Barbara Powers. When I left her office that day, leaving behind my little Chipper, I sat in the parking lot of this animal hospit...

Horrible Experience 9/13/2017

August 2017, I brought a sick conure parrot to Dr Barbara Powers. When I left her office that day, leaving behind my little Chipper, I sat in the parking lot of this animal hospital for a minimum of 30 minutes, trying to pull myself together enough to drive 40 minutes home. I do not cry easily, but I was bawling horribly. My experience was such, that both Dr Powers and her entire staff, lacked ALL signs of "bedside manner and compassion". She never explained procedures and costs. My bird was there for 8 days costing me $1600 and when I asked to see the x-rays and blood work results, she avoided the question, and upon exit of her facility, in a very arrogant and sarcastic tone, offered to show me, but sadly I could not get out of there quick enough. Chipper was home for 2 nights continuing to decline, and I had to make the very sad choice to have him euthanized because he was suffering. I did not return to her for this procedure. I'm a huge animal lover with lots of pets, and countless vet visits throughout my years as a pet owner, and can honestly say, that I have NEVER received or encountered an experience this dissatisfactory ever. If there's any upside to my experience, she did follow protocol and phoned me on most days with updates, and oddly, was much kinder on the phone as opposed to one on one in her facility. Sadly, the San Antonio TX area has no Avian Vets, and with such limited choices, I went there. I do NOT recommend this veterinarian for your Avian needs. more
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Owner Message

  • Ten West Bird and Animal Hospital serves the needs of many pet varieties in San Antonio: Dog care Cat care Pocket pets Birds Amphibians Reptiles We are a well-established, full-service, small animal veterinary hospital providing comprehensive medical, surgical, and dental care. At Ten West we also offer behavioral counseling, boarding, grooming, and microchip identification services. With wellness as our focus, we treat your pet's illnesses while helping you learn strategies for optimum health and longevity. At Ten West Bird and Animal Hospital, we offer support and guidance together with state-of-the-art veterinary care, allowing you the enjoyment of a long-term relationship with your animal companion. We help you cement the human-animal bond through all the life stages of your special pet.. Dogs,Cats,Ferrets,Reptiles,Pocket Pets,Birds,Pet Surgery,Pet Boarding,Pet Grooming,Adoptions

Additional information

  • Hours:

    Mon-Fri 7am-7pm ; Sat 7am-Noon ; Sun Closed
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