This dentist should be ashamed of herself for treating people the way she does. They are not patients to her but dollar signs. The way she treated my sister was downright disgusting. How could you numb someone, before getting the financial stuff out of the way, then tell them to come back with the full amount insurance did not pick up? Most professional dentist will bill what insurance won't cover. It was $11. You can't send a bill for $11? I am sure she will most certainly get a bill for the Novocain!!!!!