Every time I have gone to Taylor Made the work on my car seems to have gone fine. Everyone is so friendly and the shop appears clean, especially for a shop. If you are stranded without your car, they will give you a lift to work. The only downfall that I can tell is that often they are so busy (I'm guessing) that phone calls get returned very late in the day.
Pros: Good repair, great customer service
Cons: slow communication