AVOID THIS PLACE AT ALL COSTS---Dr. Fagan is a scam artist. He told me I needed two crowns and since this was my first time having major dental work done, I trusted him and agreed to do the work. I later found out from another dentist in NY that I did not even need those crowns (out of state doctors/dentists will tell you the truth, but local doctors/dentists will never talk bad about one another). The crowns were made from a cheap material that did not feel smooth and were rough textured in my mouth (not like traditional porcelain). He charged me TOP DOLLAR for these crowns and his pushy sales-woman/receptionist, Robin, made me pay up front immediately with my credit card. My new dentist confirmed that the materials in these crowns were cheap and would break over time and for the price I paid he would have given me GOLD-posted crowns which are of the highest quality. This is not even the worst part.....the worst part is that the crowns were made wrong and they left me with huge gaps on both sides of my adjoining teeth in which lots of food would painfully get stuck in and have created a host of other problems. Sooo, I have had to go to two other dentists to get 2 NEW crowns. Thank God my insurance paid for most it because they recognized that even though it was done only a year ago they were ""ill-fitting"" as per Dr. Fagan's mistakes and allowed me to get new ones. I still had to pay about $1000 out of pocket because of this ordeal, not to mention the pain and suffering of having to get crowns drilled and yanked off again. His office even gave me a hard time getting my medical records when I told them I had a problem and needed to go somewhere else. And just like the comment below, he double and triple billed my insurance company for services that he should not have. \r
I thought the reason why Dr. Fagan does not talk much and has a poor bedside manner was because he was a shy person. The real reason is because he knows he's scamming you the moment you sit in his chair and just sees you as $$$, not as a patient. By the way, my crowns with him took over 1 hour and the entire time he had me holding my mouth wide open on my own without the use of a dental prop. This has left me with a permanent TMJ problem and loosening of ligaments at my jaw bones that I never had before going to him. My jaws hurt like crazy for months after my visit with him. I later learned from other dentists that he was supposed to have used a dental prop to hold my mouth open so that my jaw could relax. I should have sued the batard for all of this!!!!!