My daughter and I went to this salon, although the staff is friendly, we still came out with unmanageble haircuts-especially my daughter's hair-which is way too short now and she is forced to pull it up in a ponytial until it grows out. My hair is totally unmanageable, especially using their products-when I can style it is when I use Tresemme, imagine that!!!!! I can't wait to get my six week trim and style somewhere else. Very disappointed for the amount of money that I spent, I will never do that again. For the amount of money they charge (we both had haircuts from the owner, the most expensive and supposedly the most knowledegable), it makes me think that all these refresher courses that they take don't teach anything. We could have gotten this haircuts from Shear Success up the street for alot less money :(. Every day that I have to style my hair makes me disappointed all over again.