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Tan Factory - 10 Reviews - 14651 N Northsight Blvd Ste 141, Scottsdale, AZ - Personal Care Reviews - Phone (480) 991-8247

Tan Factory

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14651 N Northsight Blvd Ste 141
Scottsdale, AZ 85260
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(480) 991-8247
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Reviews

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Best

Best Tanning place in the valley! They have the newest and best equipment. The entire facility is clean and nice! The staff is very helpful and friendly. By far the best Tanning s...

Worst

I had been a long-time customer of Tan Factory, but I recently purchased a package of tans using a bed that I have never tried before. After only two tans, my skin began peeling ...

Editorial review from Citysearch 2/10/2014

Clean and neat. helpful staff, and Versa Spa is great. more

Editorial review from Citysearch 1/16/2014

my friend said i should go check out tan factory and im so glad i did! the girls at this salon are actually friendly and helpful! when you see them all the time thats important! thanks ladies! :) more

Editorial review from Citysearch 1/1/2014

im looking for a tanning salon nearby. i just moved to scottsdale recently and interested in finding a tanning salon with great deals, nearby location and convenient business hours.. tan factory appears to fit my requirements. more

Editorial review from Citysearch 7/6/2013

Friendly staff. Clean, comfortable facilities. Definitely would recommend. more

Editorial review from Citysearch 4/7/2013

I love this place. The employees are very nice and helpful. They have awesome beds. Good prices. Clean environment. Plus I got a great tan! more

Editorial review from Citysearch 4/7/2013

I love this place. Very clean & awesome beds. Staff is extremely friendly also. Got a great tan! more

Editorial review from Citysearch 2/7/2013

Tan Factory on Hayden is a great tanning salon. The employees are friendly and helpful, with an abundance of knowledge in the business. The location is easy to find, very clean and organized, and their beds are state of the art. I achieved the level of tan desired in only 2 sessions. I highly recommend this place for an excellent, long lasting tan and friendly service. more

Editorial review from Citysearch 2/7/2013

I have been going to the one on N. Via Paseo Del Sur (Hayden & McCormick Ranch) for nearly 2 yrs now ( formerly Energy Tanning), so that in itself - speaks for itself - as we know Scottsdale is not short of tanning salons. Tracey is my fave (now a manager), but all employees are professional, cheerful, helpful, & truly make you realize customer service is still alive in this day & age. I remember the 1st tan there... I was pale & after just 1 tan in a level 3 bed (think it was considered a level 4, but changed upon new ownership), I just kept getting darker & darker as the days went on (2 & 3 days after my tan is my darkest achievement)! I've only had to tan once/week to obtain & maintain a golden-bronze look of health that I get compliments upon. They can even report when each bed's bulbs were last changed. Rooms are always super clean, plenty of lotions to choose from, fun stickers to monitor tan strength, disposable goggles when you forget yours, almost always a pkg special running, & fingertip covers for my acrylic nails! (Tan beds turn white tips yellow.) Best of all, they're open 'til 10pm M-H. Gotta' love this place! more

Best Tanning place in the valley! They 6/5/2012

Best Tanning place in the valley! They have the newest and best equipment. The entire facility is clean and nice! The staff is very helpful and friendly. By far the best Tanning salon out of anywhere in Arizona! more

My wife introduced me to this place 4/12/2012

My wife introduced me to this place because she absolutely loves it & always has a beautiful tan. My first time in the high pressure bed I was very pleased with the results. I would definetly recommend! more

Wonderful service!!! I use the mystic 3/16/2012

Wonderful service!!! I use the mystic spray tan and get excellent color that last for days:) more

Best Salon by FAR 11/1/2011

This place is amazing. I have never had a bad experience here. It is very clean and everyone there is extremely friendly. I look forward to going and seeing the smiling faces.....and not to mention my AMAZING tan thanks to this place and their great knowledge of lotions and what's going to work best for my skin. Thank you more

BEST SALON AROUND! Great staff, Awesome beds!! 7/25/2011

I just moved here from back east and desperately needed a base tan before I laid out in the scorching Arizona sun! I stopped by Tan Factory in North Scottsdale simply because it was near my new apartment and was quite impressed with the quality of service and knowledge the front desk girl provided! I learnt more about the process and how your skin tans after 15 minutes in this salon then I ever did back home!! I was instantly greeted with a smiling face and she really took the time to show me around and further explain their levels of tanning and lotions! I couldn't believe how CLEAN and upscale this place was! I would recommend Tan Factory to anyone/everyone and will DEFINATELY keep coming back! :) more

BEWARE!!! 4/14/2011

I had been a long-time customer of Tan Factory, but I recently purchased a package of tans using a bed that I have never tried before. After only two tans, my skin began peeling off at an alarming rate. I did NOT burn in the beds and I have been using tanning beds for over 10years. I had never before had this reaction to the beds. It took approx. 2-3 weeks to fully recover from the severe peeling. I decided it was not in my best interest to continuing tanning and I called the store to request a refund of my unused balance. I told the manager my situation and said that I would be happy to pay for the 2 tan sessions that I used, but that I would like the remaining balance refunded to me. I discussed the situation at length with the manager and the owner of the company (who identified himself as ""Stephen""). The owner refused to refund my unused balance and only offered to apply the balance toward a different type of bed or tan. I explained to him that it was not in my best interest to continue tanning and that I simply wanted a refund. He still refused. He then began accusing me of being dishonest, stating my story had changed and that I was now using different excuses for a refund. His accusations were completely false and unprofessional. He claimed his manager had ""notes"" from her earlier conversations with me that significantly differed from the TRUE story. It was appalling that the owner and/or manager would blatantly LIE in order to keep my money. The owner was simply looking for a way out of refunding me money because my request was not only reasonable, but also justified. He resorted to committing fraud and refusing to repay me what was rightfully mine. If you break it down to it's core, he stole my money and then lied to excuse his actions. This company has horrible management, horrible customer service and horrible equipment. They will stop at nothing to con you out of money and deny you refunds - no matter what the price. Tan Factory is the LAST company you want to do business with! more

GO ANYWHERE BUT HERE! 3/16/2011

WORST CUSTOMER SERVICE EVER! ""The manager""----so she says, will be more than happy to discourage your business by patronizing you, making up lies about slamming lotion on the counter (I hope the owner checks the surveillance tapes to see the false accusations his/her employee made towards me) and so conveniently NOT informing the owner of problems. I highly doubt in an economy like this the owner can afford to lose 1000's in business as myself and now-5 other individuals have terminated our business due to this employees' unprofessional behavior and poor managerial skills. Everytime I requested to speak with the owner; this employee would break into a full blown argument with me-making up excuse after excuse as to why she was unable to connect us....To think this all started because the ""manager"" was too lazy to see about availability of a lotion (which to be totally honest was what I thought her job was!) Do yourself a favor and go anywhere else--because at this rate the manager will probably turn around and tell you to clean the tanning bed yourself--NO JOKE! more

Best beds and service in AZ 6/18/2008

I have been tanning for years. I know tanning beds and everything that goes with it. I have been with Tan Factory on Raintree for 3 years. Stephen has a great store and staff. He strives for excellent customer service and is on top of the staff. The beds provide results and the prices are most reasonable around town. I bypass many other nearby tanning salons to go to the Tan Factory because of their service, price and friendly staff. Keep up the good job Stephen and Crew! Pros: best beds and prices more

Best tanning in Scottsdale. 8/27/2007

I came across the Tan Factory while I was getting my car washed in Scottsdale. The place was really clean and the girl at the front desk was really friendly and helpful in explaining the deals that they had. They had the best beds I've ever seen and got a really dark tan just after one time. The price is comparable to other places, but the salon was awesome and my tan was great! I'll definitely go back. Pros: Awesome tanning beds, friendly staff, great deals Cons: Parking more

Watered down Mystic & horrible customer service. Save your $30. Avoid at all costs!!! 6/5/2007

The Mystic solution was either watered down or low when I used it. Been Mytic-ing at other locations for 3 years with no problems. I saw zero results after a Tan Factory Mystic. Customer Service number is a voice mailbox that is full so you cant leave a message. Messages left at the location for the manager were never returned. Finally catching the manager on the phone at the location led her to tell me it must have been my fault. She didn?t want to see the results first hand or offer another Mystic. I was welcome to spend another $30 for a Mystic to see if its any better now. Tan Factory is ripping customers off and don?t care. All other Mystic locations I have used in North Scottsdale give great results & they will be getting my money for now on. Avoid the Tan Factory for Mystic tans. Save your $30 for a reputable company that is willing to stand behind their product and the results. Pros: location to golds gym Cons: watered down Mystic solution, high price, limited parking, bad customer service more
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Editorial

  • Mystic Tan spray tanning, plus tanning beds varying in strength, including the Ultra Bronze, which features a built-in mattress.

  • 8/18/2008 Provided by Citysearch

Additional information

  • Neighborhoods:

    North Scottsdale, Northsight
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