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Talro Insurance Inc - 20 Reviews - 4900 W Belmont Ave, Chicago, IL - Insurance Carriers Reviews - Phone (773) 205-8255

Talro Insurance Inc

4900 W Belmont Ave
Chicago, IL 60641
(773) 205-8255
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Business to Business , Finance


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To who this may concern, I had called the other day and was being taken cared of by this woman named sally valentine, she was amazing. Helped me with all the questions I had


Had been with this company for over 8 years, made first installment payment for an $65 on the 1st, added another car on the 11th paid$140,dropped the old car basically exchanged i...

Jasmine roman 10/6/2018

To who this may concern, I had called the other day and was being taken cared of by this woman named sally valentine, she was amazing. Helped me with all the questions I had more

Lenor Valentine 10/6/2018

Who my concerned this young lady name Sally was so helpful to me she took her time explaining everything to me the policies I just want to say thank you you guys are lucky to have an employer like her always smiling something about her I just want to say I'm I'm very thankful more

Jose roman 10/6/2018

To who my concern what to say this young lady was so friendly her name is Sally Valentin I'm going to buy new car she gave me quote and she is so understanding and so polite I was so grateful to have her she answer the phone she gave me options I just want to tell you have a good employee working for you guys my name is Jose Roman more

Loyalty not respected 5/26/2017

Had been with this company for over 8 years, made first installment payment for an $65 on the 1st, added another car on the 11th paid$140,dropped the old car basically exchanged it for a new car on the 18th paid another $150, was told on the 18th, with a payment of $280 due on the 25th of May and in June for 6 months of coverage, called to make the payment now was told the payment is $385, for both months, so basically I would have paid them $740 in one month,with another $385 due in June for a total of$1125 in 2 months, switched companies paid $200 for first installment and $263 for 2 months and covered until November, DON'T DO BUSINESS WITH TALRO WHAT A RIP OFF! more

Dealing with this company 11/13/2015

I received Satisfaction from this company afrer I filed a complaint with the Better Business Bureau. more

Worst Insurance 9/17/2015

My car got recked almost a month ago! My claim agent is some guy named Carlos! He don't answer the phone or when we do speak he say he's gone call back but never does! I have a newborn and two year old. An my husband works everyday. It's EXTREMELY hard for us four to get around. I'm furious my dealer gave me this fraud insurance. My car is brand new and it's still in the shop. more

Very Nasty and Veto Rude people 5/23/2015

I CALL them today Saturday and I requested to speak to someone in charge and they were yelling at me and. Place me on hold for 20 MI than I call back the same thing happens again, they are nasty people they should be put out of business. more

FRAUD 5/19/2015

Talro insurance/Lighthouse Causality Company is full of it crap. It is so crazy but my story will get heard and told. I would not just as I read others reviews and agree with them. I would not reccommend this FRAUD insurance to anyone's. I called them because my engine on my car went out 04/4/15 reason for calling them my warranty didn't cover the damage to the engine so Hawk Ford told me to contact my insurance company. Yes my insurance company the money that I worked hard for to take care of my family with. LH The company that is supposed to be over tarlo gave me a Id#number and all I call and I call they took my info down and do not answer. A complete rip off they will not continue to this. more

Don't waist your money 9/8/2014

Talro auto is the worst car insurance to get. Please don't let them get your money $. I recently had a car accident and I been waiting a whole month on my car and they haven't told me any information. more

its sad to rip off hardworking people 7/2/2014

Talro insurance is a very bogus company...they took a down payment from me and sent a bill to my house that said it's five days in default. I clearly have receipts of purchasing my car on the 4th of one month but here it is the end of the same month and it's already 5 days in default...damn!!!! Well ok then just cancel that shit...hell no wonder you guys only have 3 offices lol unprofessional people. more

stay away 1/4/2013

They are the worst. What they are doing is fraud. I paid for their services for years and when I got into an accident, they made me send it somewhere for an estimate where they give u a smaller estimate than the deductible so they don't have to pay squat. They have a deal with the company where thy will send u. They pay them. They are they worst ever and law enforcement should start looking into it. more

Insurance Fraud 12/28/2012

This company let their insured use my address fraudulently. The Kane County Sheriff showed up at my door with lights flashing looking for the Talro insured party & in the process scaring my daughter badly. I contacted Talro & they did not correct the problem. Further legal action will be needed. more

Talro insurance 6/7/2012

Talro is a fraud company, I took insurance from them and I cancelled it within 2 months and I wrote a letter to cancel my policy, when I asked about my refund they told me it will take upto 4 Weeks to get refund and its now more than 2 months didnt got my refund. I keep calling them regularly and they said its on its way n still didnt get it so m gonna file a complaint against them. Dont go for Talro its fraud I will pay more to another insurer then Talro. more

CRAPPY!! SERVICE! 4/9/2011

I called to ask for a quote but they kept me transferring and putting me on hold, one time they even hung up on me.. they are unprofessional and rude! I asked to talk to the supervisor or manager to complain abut the service and bitch told me they are very busy and she put me on hold! I WOULD NEVER RECOMMEND TALRO TO ANYONE.. IM WITH MAGNUN ,, THEY HAVE BETTER PRICES.. more


Este lugar es una basura! en primer lugar no son profesionales y no tienen educasion., te dejan platado en el telefono por bastante tiempo y para el colmo cuando se les da la gana contestar te transfieren a otro idiota para hacerte seguir esperando! yo llame tres veces y asta me colgaron una ves.. desidi nunca llamarles mas.. NO SE LOS RECOMIENDO estoy con MAGNUM ellos porlomenos son bien amables y asta mas baratos.. more


I regret even bothering to call this unprofessional people! the first time I called they had me waiting for about 15 min. when someone finally answered she put me back on hold! so i hung up! I called again the following day but got the exact same crap and this time they were the ones who hung up on me ! so I said this cant happen 3 times! that would be ridiculous!, but guess what people! they had the nerve to put me on hold two times again after waiting forever on the phone, when they finally picked up the phone i asked to talk to one of the supervisor or manager.. .. I asked her if that was how they treated their customers, she said sir! we are very busy and she put me on hold again! I NEVER CALLED BACK, AND NEVER WOULD RECOMMEND TALRO INSURANCE TO ANYONE! more

HORRIBLE! 5/28/2010

I used Talro through the recommendation of my dealer, I was buying a car, my usual insurance company wasn't open, and I needed coverage before I could leave. BIG MISTAKE! I made a payment that day over the phone, but didn't end up taking the car. I called them, told them, and they said they canceled it. A month later, I got a bill in the mail, called them again, said it was canceled and not to worry about it. This went on for months, even after I sent a certified letter instructing them to cancel via certified mail as requested. Finally I got a letter saying I was being canceled due to lack of payment and I now owed a deposit to be reinstated. This was in January of 2008, I am still to this day waiting for my refund check for what I paid, I've received two checks for the wrong amount, when I called again today after receiving the wrong check, I was transferred, as usual, to several people that didn't know what they were doing, and told the check I was sent was no longer valid because they closed their checking account due to fraud. So, if I had cashed it, it would have bounced and I would have banking fees on top of everything. I was told I would receive a call back in an hour so they could look into the matter, it has been 3 and I haven't heard anything. SKIP IT!!!!! They are very unprofessional, I'd hate to think how service would be if I was in a car accident! more

Claims 2/17/2009

i like Talro when my car was in an accident there was no problem what so ever. Everything was right on time only problem I had they didn't want to pay for my battery even if was damage due to the accident nor the tires now that's crazy! But on the other hand they are o.k. I would recommend them ! more

yuch 1/22/2007

I sent a check for my payment and was told no pymt was due and was going to be sent back. So I sent another check for the correct renewal amount thinking the original check was being sent back and they cashed them both. When questioned about it I was told basicly tough luck. So they in essence just took my money. more

Insurance for High Risk Customers 8/5/2005

Much like Marvell Tower, Talro is another low-cost insurer in Chicago. They have much cheaper rates than the national insurance companies, but this is largely because the insurers they represent are somewhat unreliable and cannot be really trusted in case you have a serious accident. Case in point: I had to make a claim. After making the initial report, I could never ever talk to the claims adjuster ever again. Every single time I called, I got put on indefinite hold. They eventually did pay off the claim, but they dropped my policy immediately afterwards. Basically, you get what you pay for. more
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Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Neighborhoods:

    Northwest Side, Portage Park