Birthday Parties are a very important to the T-Bowl Lanes. Once a party is booked, we review the terms of our contract with every customer. A written confirmation is sent reviewing their detailed booking, itinerary of the day, cake choice and food selection. Each customer is also asked to please confirm the minimum guarantee attending on the Monday before their scheduled event. This enables our business to determine the number of lanes you are using (and we are holding), the appropriate party spot for you, the number of staff working, the food ordered, and begin the 3 day process of making your appropriate sized cake . As a reminder, we make a courtesy call on the Monday before your scheduled to discuss your party with you, the number attending and any special requests you may have. If you are not in, we leave a message by phone or an email. We await your response. If we do not hear from you, it is our employee's reponsibility to continue to try and contact you so there are no misunderstandings.