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T-Mobile Norridge - 1 Reviews - 8350 W Lawrence Ave, Harwood Heights, IL - Cellular & Mobile Telephone Service Reviews - Phone (844) 202-2716

T-Mobile Norridge

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8350 W Lawrence Ave
Harwood Heights, IL 60706
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(844) 202-2716
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T-Mobile Norridge - Harwood Heights, IL
T-Mobile Norridge - Harwood Heights, IL

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I came into this store in order to switch 2 lines on a post-paid plan to a pre-paid plan mid-billing cycle. I was told by the representative that was helping me that my final bill...

Misinformation caused monetary loss 7/18/2013

I came into this store in order to switch 2 lines on a post-paid plan to a pre-paid plan mid-billing cycle. I was told by the representative that was helping me that my final bill would be pro-rated. It was not. After calling T-Mobile corporate, I was told that the policy is to pay the final bill for the final billing cycle in full; they do not pro-rate. I am writing this abysmal review due to the misinformation provided in this store, resulting me, in effect, to double pay for two lines for 1/2 a billing cycle. more
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T-Mobile Norridge

Owner Message

  • Connection is good. In a world full of busy and fragmented lives, we at T-Mobile USA, Inc., have this idea that wireless communications can help. The value of our plans, the breadth of our coverage, the reliability of our network, and the quality of our service are meant to do one thing: help you stick together with the people who make your life come alive. That’s why we’re here.

Additional information

  • Hours:

    Sun 12pm-6pm, Mon 10am-8pm, Tue-Sat 9am-8pm
  • Payments:

    American Express, Master Card, Visa
  • Neighborhoods:

    Norridge (City)
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