I tried the new TQ Zheng's Asian Bistro at 3 PM... a time when no one else was in the restaurant. You would think that would be a recipe for excellent service, but like their other recipes, it lacked inspiration.\r
The decor was what you would expect from PF Chang's (which may have inspired their name?) and made for a fairly upscale yet casual atmosphere. Their website promised upscale, but the restaurant fails to deliver based on service- the truly upscale places show that they want your business.\r
At T.Q. Zheng's, the food arrived with onions after I specifically requested none, but was still good. The spice level was minimum, which I thought was a disappointment for a dish with a ""hot"" icon next to it on the menu. However, it turned out to be a blessing for the 10 minutes I tried and failed to get the attention of my waitress for a refill. My husband's glass was never refilled, even when she finally came for my refill. Again, with no other customers, I was wondering what the problem was. The staff seemed to be in a race to see who could spend the least time with you. There was none of the ""everything OK here?"" type inquiries that most restaurants will mandate from their staff.\r
The food was good, but so similar to what you can get at PF Chang's, Pei Wei, the now-closed Bamboo Club (which was several levels above TQ's) I wonder how much longer they'll be around. They could get away with the ""upscale generic"" food if they offered truly good service. Turning the bland elevator music down would help a little, too.