It won't let me rate Zero stars, but that's what it deserves.
The guy in this shop was really rude to me when I pointed out that my watch was in worse condition when I picked it up than it was when I dropped it off. I had asked them to clean it since the glass was a little dirty on the inside, and when I got it back several of the number markers (little metal dots) were missing from the watch face.
I also had the band adjusted since my clasp was broken and I told them that the watch was now too big - he said I was accusing him of ridiculous things and a watch doesn't just grow - I thought maybe someone had made a mistake that could easily be fixed but his immediate response was to be defensive and rude. When I pointed out the missing numbers he said 'I had no reason to go into the watch, why would I do that?' I told him that it was cleaned and he said there had been water damage, and that I obviously didn't know what I was talking about because I couldn't remember exactly what the watch looked like when I dropped it off - was the glass 'cloudy' or 'foggy'? - implying that I was blaming him for something that was already broken. There probably was water damage, but it doesn't mean he didn't do a careless job cleaning my watch. The water did not make those number dots completely disappear! I will never go here again.
Cons: rude service